Cambridge, MA
26 days ago
Certification Operations Specialist

As a Certification Exam Developer, you will design, develop, and evaluate certification exams for the InterSystems community. To do this you will collaborate with various Subject Matter Experts (SMEs) and internal stakeholders while following internal quality processes and industry standards for creating valid, reliable, and defensible exams.  

Your work will ultimately aid in the recognition of the skill achievements of our customers and partners who work with InterSystems products. As such, you should be familiar with software development concepts such as object-oriented programming, data structures, system architecture design, as well as system administration and deployment.  

  

Responsibilities  

Leads exam development processes to create industry-standard certification exams   Conducts JTAs (job task analyses) to ensure exam design validity   Scopes and defines exams and engages with stakeholders   Leads SMEs in question design and creation   Writes and reviews questions using industry-standard processes   Performs industry-standard cut-score analyses   Leads exam beta testing, recruits, and provides support to beta candidates   Maintains existing exams   Authors questions and delivers certification exams using exam delivery system   Provides customer support to exam candidates     Works with other certification team members, and follows exam development best practices   Works with certification management to ensure exam uptake    Periodically assesses the success of the Certification Program using reports and makes recommendations for improvement    Develops certification paths for learner roles  

  

Required Qualifications:  

Strong technical skills, some experience with object-oriented programming languages   Strong interpersonal skills   Ability to learn new concepts quickly, act as a team player and adapt to change and growth needs   Excellent data organization and presentation skills, both written and verbal   Demonstrates a strong interest in the learning industry and is a life-long learner (we can train you on the rest)  

Preferred Qualifications:   

Experience developing technical exams or other assessment items   Experience writing assessment items such as multiple choice-test questions   Experience working with Subject Matter Experts (SMEs)   Experience in the learning industry as a trainer or courseware developer  

  

Education and Training  

Education/Experience in the learning industry, such as Psychometrics, Instructional Design, Educational Assessment, etc. or demonstrable equivalent work experience is a plus  

 

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.

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