Indianapolis, IN, USA
5 days ago
Certified Medical Assistant, Part Time - Patient Quality Advocate

Join Community 

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

 

 Make a Difference 

This is a remote position that supports the Primary Care offices across the network by calling patients prior to their scheduled appointments to complete questionnaires and update all medical information areas of their chart. If any outside records are identified, they are requested and uploaded. Recommended preventative health maintenance and labwork is reviewed and ordered as needed. Medical Assistants actively participate in Network quality initiatives regarding best practices.

Candidates should be comfortable using various technology platforms.

 

 Exceptional Skills and Qualifications 

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

·         Diploma from a Medical Assistant program OR a high school diploma + 1 year of Medical Assistant experience in physician practice. 

·         Medical Assistant certification required

Properly navigates through the PVP work queue to complete PVP encounters. Completes a chart review on selected patients, gathering all necessary information prior to contacting the patient. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Prepares patient for provider visit remotely, completes all patient assessments and sections of visit encounter related to the type of visit scheduled, and documents in medical record. Communicates with appropriate providers/ office staff all pertinent information related to patient care. Obtains lab, testing, and procedure results from outside sources and appropriately documents external results. Communicates with appropriate management or staff to ensure identified problems are resolved. Other duties and responsibilities as assigned (monitors and follows up on voicemail accounts of team members when assigned)
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