Description Position at Oak Street Health

Company: Oak Street Health

Title: Medical Assistant

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.  By providing holistic, comprehensive and integrated care right in our patient’s communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, and Ohio.  At 40 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.

 

For more information, visit http://www.oakstreethealth.com

Role Description

 

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

 

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.

 

Responsibilities:

 

Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule

Delivers an exceptional patient experience, and helps patients prepare for their provider visit

Obtains vital signs, chief complaints and reviews medications

Delivers patient screenings per protocols

Orders supplies and stocks exam rooms

Conducts routine quality control checks including infection control measures, equipment QAs, and checks for expired medication and supplies

Ensure exam rooms are clean, safe, and ready for patient visits

Under direction of an RN, provider and/or protocol, provide telephonic support to patients

Under direction of an RN or Provider, offer MA appropriate “visits” including administering vaccinations, performing procedures including but not limited to: ABI, spirometry, EKGs, etc.

Perform waived laboratory testing

Schedule diagnostic testing

Applies or assists with the application of durable medical equipment

Participate in care team meetings to discuss patient care and clinic operations

Other duties as assigned

 

The Medical Assistant will report to the Practice Manager.

What we’re looking for

We’re looking for motivated, experienced Registered or Certified Medical Assistants with:

 

3+ years in a Medical Assistant role

CPR Certification required

Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may override this requirement

EMR experience and proficiency required

2+ years of experience working with geriatric patients is preferred

Phlebotomy Technician Certification preferred

Strong communication skills and customer service orientation

Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)

US work authorization

Someone who embodies being “Oaky”

 

What does being “Oaky” look like?

 

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and driving for results

Being scrappy

 

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

 

Collaborative and energetic culture

High levels of responsibility and rapid advancement

Brand new, beautiful work environment

Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits
 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.