Acts as a mentor, EPIC super user and educator for the department and/or clinic site. Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred.
Job Duties Provides nursing care to patients by identifying and addressing physical, social and psychological needs of the patient and family to the registered nurse.Serves as a resource to patients, families, and healthcare team.Performs all aspects of the Certified Medical Assistant position.Mentors the professional development of novice team members.Coordinates a consistent orientation by communication of orientee's progress and needs to other preceptors as appropriate.Provides leadership, guidance, and support for staff members at the unit level.Actively participates as a team member in working toward team goals of the unit and organization.Supports and reinforces health teaching to patients.Satisfactorily completes all aspects of the domain selected in the Career Enhancement Program (mentor, educator, performance improvement, clinical coordinator, or any other additional domain as identified by unit need).Completes all unit based skill competencies on an annual basis.Submits portfolio to reporting supervisor to document performance in the Career Enhancement Program prior to performance evaluation.Serves as a unit preceptor for orientees.Assists with completion or orientation paperwork.Meets with orientee weekly during orientation period.Reviews orientees progress weekly with clinical Nurse Educator.Assists with unit based education.Assists with review of unit based competencies and skills assessments.Provides small group in-services or informal displays on the unit.Assists with unit education for new products, procedures and equipment.Responsible for actively participating in patient safety improvement initiatives and reporting.Assumes responsibility for identifying processes or systems that could potentially lead to errors and adverse events.Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required. Certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Education High School Diploma or Equivalent (GED)- (Required), Graduate from Specialty Training Program- (Preferred) Experience Minimum of 1 year-Related work experience (Preferred) Certification(s) and License(s) Basic Life Support Certification within 6 months - Default Issuing Body; Certified Medical Assistant - Default Issuing Body Skills Teamwork; Multitasking; Customer Service; Communication About GeisingerFounded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Our Commitment to Diversity, Equity and InclusionGeisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.
Our Vision & ValuesEverything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our BenefitsWe offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.