· Ensure the well being of patients and provide a positive, supportive and structured environment, under direction of charge nurse or supervisor.

· Patient safety is addressed through

· Complete patient observation rounds timely. Observation may be assigned every 15 minutes, within reach of patient and/or 1:1 patient care.

· Ensure patient rooms are clean and uncluttered.

· Assist with transferring, lifting, raising or turning patients.

· Obtain patient’s vital signs, height and weight as assigned and ensure accurate documentation.

· Identify self to patient and visitors promptly and respond to patient requests quickly.

· Engage with patient in activities and interactions designed to encourage achievement of treatment goals.

· Respond to distressed patients in a non-threatening manner and attempt to understand the source of distress.

· Apply de-escalation techniques to help manage patient’s emotions, behavior and participation in treatment and assist with seclusion and restraints when necessary.

· Monitor behavioral improvements and reinforce these behaviors. Report changes and responses to treatment by communicating with team. Significant changes are reported to nurse immediately.

· Reinforce skills patients learn from nurses, physicians and therapist that promote improved physical and mental wellness.

· Insure comfort, dignity, privacy and perform related CNA duties such as feed, bath, dress, groom, move patients or change linens.

· Provide transfer or transportation for patient or coordinate transportation with appropriate staff member, as required.

· Adherence to work schedule and overall attendance.

· Follow established policies, procedures and standards for patient care.

· Clean unit as assigned by professional staff, including equipment such as, beds, IV poles and wheelchairs.

· Document timely, accurate and appropriate clinical information in patient medical record.

· Collaborate with other staff in working with the population of the facility to treat and rehabilitate.

· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

· Communicate clearly and effectively to patients, family members, guests and other members of the health care team.