Overview Cares for patients in the hospital setting under direction of nursing staff, by performing the following duties, supporting the nursing philosophy. May include weekends, holidays, day, evening, night, and/or on-call hours. Performs other duties as assigned. This position must comply with all Department of Labor and/or State standards for child labor provisions. If this job description conflicts with the federal or state laws, the laws must be followed. When state youth employment laws differ from the federal provisions, we must comply with the higher standard. • Partners under age 18 may not operate an electronic or air powered hoists/lifts in any setting. • Partners under age 18 may not repair, service, or disassemble the power drive machines. • Partners under age 18 may not assist with tasks being performed by the power-driven machines. • Partners under age 18 are prohibited from assisting or using power-driven hoists/lifts to elevate and transport patients. • Partners under age 18 are prohibited from using the following equipment floor-based vertical powered patient lift devices; ceiling-mounted vertical powered patient life devices; and powered sit-to-stand patient lift devices. • Partners under age 18 may not independently engage in “hands on” physical contact with the patient during the lifting/transferring process (such as placing or removing the sling, including pushing or pulling the sling under/around the patient/resident; adjusting the sling under/around the patient; and manipulating the patient when placing, adjusting or removing the sling), and may only assist in these “hands on” activities when assisting a trained adult partner while the adult partner is simultaneously engaged in such activities. • Wisconsin law prohibits 16 and 17 year olds from working during the hours they are required to be in school without an approved work experience program. They must be given a 30 minute meal break if they work longer than 6 hours. They may not work past 11pm without 8 hours of rest between the end of one shift and the start of the next shift. Responsibilities Essential Duties and Responsibilities • Provides patient care as assigned and per routine as defined by educational scope, according to standards of care, shift routines, and policies and procedures. • Answers call lights in a timely and appropriate manner. • Documents care provided according to standards. • Maintains a clean work and patient environment. • Maintains supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies. • Floats to various units based on identified patient care needs. • Participates in department or unit performance improvement activities. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Completion of a CNA program. Certification and Licensure Current CNA certificate in applicable state. Approved CPR or BLS certification required within 90 days Skills and Abilities Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment. Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Special Physical Demands While performing the duties of this Job, the employee is frequently required to stand, walk, talk, hear, and use hands to handle, finger, or feel. The employee is occasionally required to sit, climb, balance, steep, kneel, crouch, crawl, taste, and smell. The employee must occasionally lift and/or move up to 100 lbs. and frequently lift and/or move up to 50 lbs. Specific vision abilities include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Level of Supervision N/A Supervises This job has no supervisory responsibilities.