Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center, providing services throughout western Massachusetts is looking for a full time Certified Pharmacy Technician. **DEPARTMENT DESCRIPTION:** + Leadership Structure + Awards for Unit Department, high performing unit, and high engagement scores, etc. + Teamwork, flexibility, peer support **SCHEDULE:** + Monday -Friday, days and evenings + 40 hours + Every other weekend and rotating holidays **LOCATION** : + BMC Main Campus + 759 Chestnut Street, Springfield, Massachusetts **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High-quality, low-cost medical, dental and vision insurance + Generous PTO – up to 25 days in the first year, with scheduled earned increases + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health + Pet, home, auto and personal insurance + Life insurance + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! + Wellbeing programs that include but are not limited to mental, physical, and financial health + Onsite parking (Wing, Noble and BFMC posting only) Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need. **Summary:** Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department, including the preparation, distribution, and storage of pharmaceuticals for the patients of Baystate Medical Center and Baystate Health System. The pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary. Employee is expected to: Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH)Retail and Ambulatory Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Retail and Ambulatory Pharmacy Services. Understand major job responsibilities and performance factors that help meet the responsibilities which include: Accepts and follows direction from pharmacist; prepares patient specific orders for review by a licensed pharmacist, assists in maintenance of drug inventory (to include CIII-CV controlled substances), Customer Service & Teamwork; Attendance. Operates and troubleshoots equipment and pharmacy systems. Receives and refers incoming calls for the department and handles pharmacy POS/pick-up transactions. Serves as pharmacy representative inside and outside of the pharmacy department. Demonstrate commitment and dedication to patient-centered delivery of care **Job Requirement:** 1) Accepts and follows directions from a pharmacist and follows the pharmacist workflow process. 2) Accurately prepares patient-specific orders by counting and labeling new and refill prescription orders; prepares products within appropriate time standards; and enables pharmacist review of all work. 3) Operates and troubleshoots automated dispensing machines, Baystate and Pharmacy computer systems, as necessary. 4) Accurately fills/refills controlled substance medications, logs, and confirms correct inventory count according to policy/procedure 5) Accurately maintains drug inventory (re-orders needed medications, performs cycle counting/updating, receiving, and putting away wholesaler deliveries) 6) Processes new and refill prescription orders, accurately bill patients' insurance if applicable, and refer any issues to the pharmacist. 7) Customer Service & Teamwork: Interacts effectively with other members of the department and health care team on a regular basis. Serves as a pharmacy representative inside and outside of the pharmacy department. Maintains attentiveness to the rights of patients and confidentiality of patient information. Receives and refers incoming calls for the department; handles pharmacy POS/pick up area; accepts, reviews and responds to emails. 8) Attendance: The employee is aware of and follows the BH attendance policy ​ **Skills/Competencies:** Good written, math, verbal, and computer skills BH Operating and Service Standards Ability to work independently Good moral character Not be convicted of a drug-related felony or admitted to sufficient facts to warrant such findings **QUALIFICATIONS:** + High School Diploma + PTCB - National Certification + Mass State License + Must be 18 years of age **We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!** **OUR COMPENSATION PHILOSOPHY** We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. **You Belong At Baystate** At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. **Education:** High School Diploma (Required) **Certifications:** **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.