The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups. **Responsibilities:** + Reviews, transmits, and receives wholesaler orders as required. + Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc. + Communicates with third party payers to obtain adjudications of prescription claims. + Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation. + Answers telephone using appropriate verbiage, screen and triage inquiries. + Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile. + Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist. + Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist. + Daily contact with patients, nursing personnel, physicians and other ancillary UPMC employees. + Performs other duties as assigned. + Travels among UPMC facilities when necessary and as directed to complete assigned pharmacy activities. + Participates in Performance Improvement as it relates to the department. + Promotes Mission, Vision, and Values of UPMC System. + Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc. + Assists in training new employees and pharmacy students with regard to work procedures. + Participates in special projects as required or assigned. + Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care. + Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure. + Understanding and compliance with handling procedures of all controlled substances. + Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation. + Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance. + Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy. + Employment experience required (one of the following is required): + Previous pharmacy technician experience and certification by the Pharmacy Technician Certification Board (PTCB). + Bachelors degree and certification by the Pharmacy Technician Certification Board (PTCB).Successfully completes all assigned annual competencies. + Certification by the Pharmacy Technician Certification Board (PTCB) obtained and maintained including required continuing education credits. + Prior retail pharmacy experience preferred. **Licensure, Certifications, and Clearances:** + Valid Pennsylvania Drivers License required for Retail Pharmacy Technicians at UPMC Hanover. + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**