The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups.

Responsibilities:

Reviews, transmits, and receives wholesaler orders as required. Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc. Communicates with third party payers to obtain adjudications of prescription claims. Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation. Answers telephone using appropriate verbiage, screen and triage inquiries. Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile. Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist. Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist. Daily contact with patients, nursing personnel, physicians and other ancillary employees. Performs other duties as assigned. Travels among UPMC facilities when necessary and as directed to complete assigned pharmacy activities. Participates in Performance Improvement as it relates to the department. Promotes Mission, Vision, and Values of UPMC. Performs related duties as required or assigned. Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc. Assists in training new employees and pharmacy students with regard to work procedures. Participates in special projects as required or assigned. Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care. Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure. Understanding and compliance with handling procedures of all controlled substances. Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation. Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance. Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy.