Job Overview

A Pharmacy Solutions Certified Technician III (Fulfillment Technician) is a healthcare professional who plays an integral role in the pharmacy operations. Under the direct supervision of a registered pharmacist, the pharmacy technician is responsible for assisting pharmacists in the safe distribution of medications. The fulfillment technician is responsible for the overall coordination of daily medication and supply orders, shipping of patient medications, and customer service. This technician is able to perform Pharmacy Solutions Certified Technician I and II duties.

Location: 4623 Wesley Ave, Cincinnati, OH 45212

Work Hours: 

Full-time, 80 hours bi-weekly Days Now weekends or holidays commitment

Job Requirements

High School Degree or GED Active National Pharm Tech Cert (CPhT) is required (Approved certs: Pharm Tech Cert Board (PCTB) and ExCPT Cert by the National Healthcareer Association) Active registration with the Ohio Board of Pharmacy as a Certified Pharmacy Technician Knowledge of shipping software, Ability to work well under pressure in a fast-paced working environment, Ability to multi-task and meet deadlines with little supervision Strong data entry and communication skills 1-2 years experience as Pharmacy Technician Must have Pharmacy Solutions Certified Technician I or II experience or Specialty Pharmacy Fulfillment Experience

Job Responsibilities

Responds politely and professionally to pharmacist/nursing/physician/patient or other requests via telephone, in writing, or in person. Appropriately manages, triages, and ensures timely follow-up of all requests. Clearly communicates ideas and thoughts in verbal and written formats. Ensures that the pharmaceutical inventory, shipping supplies (boxes, packing material, ice packs), and pharmacy supplies (vials, labels, paper) are adequate to meet the needs of day-to-day operations. Procures medications from wholesaler and manufacturer based on established or projected inventory needs. Procures Specialty Pharmacy medications, selecting appropriate packing materials and packages/labels the medication orders accurately, neatly, and according to established guidelines. Ensures entering accurate shipping information, tracking, and schedules medication deliveries. Organizes packages for pick-up and ensures they are stored under the proper conditions. Coordinates all facets of pharmaceuticals and supplies ordering, receiving, and proper storage, ensuring that medications are correct and accurate. Follows-up on discrepancies. Ensures that medications being dispensed are not expired. Processes and arranges for final disposition of unusable medications and manages recalls immediately upon receipt. Maintains controlled substance inventory by ordering and receiving and ensuring compliance with regulatory bodies, maintaining CSOS certificates. Ensures cleanliness. Completes all necessary documentation. Ensures that pharmacy operation, visitors, and vendors adhere to regulatory requirements, and organizational policies and procedures. Consistently tracks inventory levels and optimizes inventory with par level adjustments. Notifies pharmacy leadership when there are medication or supply problems. Ensures work stations are properly stocked with supplies and clean. Processes returns and receives credit for outdated and damaged merchandise in a timely manner. Takes the lead in identifying opportunities and solutions in pharmacy process improvements. Assists in orientation and training of new hires.

Working Conditions

Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Interpersonal Communication - Consistently Kneeling - Frequently Lifting <10 Lbs - Consistently Lifting 50+ Lbs - Occasionally Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Rarely Standing - Consistently Stooping - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Walking - Consistently

 

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community