Los Angeles, CA, USA
1 day ago
Change Management & Communications Consultant
Kforce has a client in Los Angeles, CA that is seeking a Change Management & Communications Consultant. Summary: Our client is implementing Smartsheet Control Center as a Project Portfolio Management (PPM) tool in a transformational initiative spanning the next 6-12 months. This implementation will introduce significant changes to how Project Managers (PMs) and Project Owners operate, addressing challenges related to capacity constraints and the lack of standardization in project planning and management. The project will roll out new tools, processes, and standardized practices where none previously existed. To ensure success, this project demands a methodical and sustained approach to end-user adoption, with a focus on minimizing confusion and mitigating resistance. Responsibilities: * Lead the Change Management and Communications Workstream for the Smartsheet Control Center implementation, partnering closely with the Project Manager * Develop and execute effective communication strategies to support end-users and impacted stakeholders * Collaborate with the project team to understand the impact of planned changes and align communication efforts accordingly * Tailor communication strategies to various audiences, ensuring complex ideas are translated into clear and impactful messages * Track and measure the effectiveness of communications initiatives, incorporating stakeholder feedback to refine strategies as needed * Design, manage, and maintain a comprehensive change communication and training rollout plan * Facilitate bi-directional communication by engaging stakeholders and understanding their perspectives * Coordinate all aspects of training logistics, including preparing and distributing invites, tracking attendance, providing training materials, and ensuring timely follow-ups * Update and maintain supporting documentation, such as Quick Reference Guides (QRGs), process guides, and other communication assets
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