UniFirst Corporation’s Organizational Lead Management (OCM) team has an opening for an experienced Change Management Lead. This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The Change Management Lead will work under the guidance of OCM team to drive faster adoption, higher ultimate utilization and greater proficiency of the changes. These changes will result in more efficient processes, improved customer experience and higher return on the Company’s investments.

Responsibilities:

Own change management for OCM to support ERP implementation, OracleAssess change impact and create change management strategyIdentify, analyze, and prepare risk mitigation tacticsIdentify and manage anticipated resistance to the changeConsult and coach project teamsCreate actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management planSupport communication, documentation, and training effortsCreate and support engagement effortsSupport and engage senior leadersCoach managers and supervisorsSupport organizational design and definition of roles and responsibilitiesIntegrate change management activities into project planEvaluate and ensure user readinessManage stakeholdersTrack and report issuesDefine and measure success metrics and monitor change progress
Qualifications

Requirements: 

Prefer Bachelor’s Degree in the following: Education, Communications, Engagement, Organizational Development, Training & Development, Human Resources, or other related areaChange management certification a plusMinimum of 3-5 years’ experience in Change ManagementExperience working with ERP systems is a plus, preferably OracleA solid understanding of how people experience changeExperience with and knowledge of change management principles, methodologies, processes, and toolsExceptional communication skills – both written and verbalExcellent active listening skillsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsOrganized with a natural inclination for planning strategy and tacticsProblem solving and root cause identification skillsAble to work effectively at all levels in an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with project management approaches, tools, and phases of the project lifecycleExperience with large-scale organizational change effortsCombination of remote work and in-office, with up to 25% travel 

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

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