Change Management & Major Incident Coordinator (m/f/d) IT

BRP-Rotax gets the world's most exciting powersports vehicles moving. As part of BRP, with around 20,000 highly qualified and committed employees worldwide, we are driven by technological progress and sustainable mobility. And what does your heart beat for?

 

Your new adventure

The Change Management & Major Incident Coordinator (m/f/d) IT will be responsible for structuring change management, proactive batch job monitoring, and effective incident management to ensure system stability and operational continuity. In addition, he/she will oversee the timely execution of batch jobs, quickly addressing any issues to minimize disruptions and maintain seamless operations.

Structure change management by leading the local Change Management Advisory Board (CAB), enforcing change policies and predictable management of requestsSchedule, plan, facilitate, and document all Change Advisory Board (CAB) meetingsReview and authorize normal/standard changes, utilize standard templates for consistency, and manage SAP transport requests to ensure smooth implementationProactive batch job monitoring for timely and accurate execution and promptly addressing any issues to reduce disruptions and to ensure system stability and operational continuityMonitor batch jobs to ensure timely and accurate processing, resolving issues as they arise to maintain operational stabilityCoordinate and communicate major incident resolutions across global time zones with BRP stakeholdersLead weekly follow-up meetings with suppliers and internal teams, ensuring alignment with problem and change managementMaintain the knowledge base, rotation schedules, and communication tools, and suggest process improvements

Your experiences and skills

University degree in (Business) Informatics or Applied Computer Sciences, or commercial/management degree with 3 to 5 years practical experiences in an IT role with focus on ERP and process managementBackground in global business and IS&T organization a plusExperience in IT change management coordination in combination with good knowledge of ITIL standards and ITGC principlesSAP is an advantageVery good English & German language skills, both written and spokenProfound moderation and communication skills in combination with an independent and structured working style

 

We offer

You will be offered an exciting position in an international company with many interesting benefits and diverse development opportunities. The minimum salary for this position is EUR 59,766.98 gross/year in accordance with the collective agreement for the metal industry. Depending on your qualifications and professional experience, we offer an attractive and performance-related salary with corresponding overpayment. We will be happy to discuss the details personally as part of our application process.