Optimal Solutions & Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. OST is one of an elite set of companies worldwide to be externally appraised CMMI Level 5.   The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace & transportation, association & nonprofit, defense, education, energy, financial, healthcare, and technology & telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.     Change Management Specialist      

Position Overview:
OST Global Solutions is seeking a skilled Change Management Specialist to join our team supporting the National Flood Insurance Program (NFIP). This role is critical to ensuring the successful management of changes to systems, processes, and policies that impact program operations. The ideal candidate will possess extensive experience in change management processes, documentation, and stakeholder engagement within a government contracting environment.

 

Key Responsibilities:

Lead the development and implementation of change management strategies and frameworks for projects under the NFIP. Document and track all changes to project requirements, ensuring alignment with program objectives and compliance with federal standards. Collaborate with stakeholders to assess the impact of proposed changes and develop mitigation strategies. Prepare clear, concise change management documentation, including change requests, impact analyses, and approval workflows. Conduct stakeholder outreach and training sessions to ensure seamless adoption of new processes or tools. Maintain change logs, ensuring transparency and accessibility of change-related information across teams. Work closely with project managers, technical teams, customers and program leadership to integrate change management practices into the project lifecycle. Recommend process improvements throughout the project lifecycle. Manages software development changes by reviewing scope creep, ensuring change orders are properly executed with updated requirements thoroughly documented, and facilitating meetings with stakeholders to ensure alignment on changes and their impacts to the program.

 

Qualifications:

Bachelor’s degree in Business Administration, Organizational Development, or a related field; advanced degree preferred. Minimum of 5 years of experience in change management, preferably within a government contracting or federal program environment. Proven expertise in creating and managing change management documentation. Familiarity with change management methodologies (e.g., Prosci, ADKAR) and tools. Exceptional communication and interpersonal skills, with the ability to engage and influence diverse stakeholders. Strong organizational skills and attention to detail, with the ability to manage multiple priorities. Experience supporting federal programs, particularly in disaster management or insurance, is a plus. Ability to obtain a DHS Public Trust (High) Security Clearance.       This is a full time position paying a base salary of $85,000, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a cover letter and MS Word resume.   OST is an equal-opportunity employer. Applicants are considered for positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable federal, state, or local law.