The Role: 

The Channel Account Manager at Ping Identity plays a vital role in supporting the growth and success of the company's channel and alliances programs. This role involves collaborating with the Channel & Alliances team to develop and manage partnerships, drive joint business development initiatives, and ensure effective communication and coordination with channel partners. The Channel Account Manager will contribute to the expansion of Ping Identity's market reach and the achievement of revenue goals.

 

Responsibilities:

Assist in identifying growth opportunities and target partner categories to expand Ping Identity's partner ecosystem. Support the development of joint value propositions and go-to-market strategies with partners. Collaborate with partners to execute partner agreement processes in alignment with Ping Identity's business objectives. Assist in driving partner enablement, including the development of sales practices and training programs. Contribute to tracking partner performance against agreed-upon metrics, such as revenue targets and pipeline development. Foster collaborative relationships with partners through ongoing engagement, communication, and business reviews. Support the execution of marketing and demand generation activities with partners to drive brand awareness and lead generation. Assist in coordinating and participating in joint business planning activities with partners. Collaborate with internal teams to ensure effective communication and coordination with partners. Assist in ensuring partner success by monitoring delivery quality, customer satisfaction, and support. Contribute to joint pursuits with partners, identifying and developing sales opportunities. Stay updated on industry trends, market dynamics, and competitor activities to identify new business opportunities and challenges.

 

Required Skills & Qualifications:

Basic understanding of channel sales strategies, partner ecosystems, and system integrators. Strong organizational and coordination skills. Excellent communication and interpersonal skills. Proficiency in using CRM systems and Microsoft Office Suite. Ability to work both independently and collaboratively in a team environment. Strong attention to detail and ability to manage multiple tasks simultaneously. Willingness to learn and adapt to changing priorities and responsibilities. Strong problem-solving skills and ability to work in a fast-paced environment.

Preferred:

Familiarity with Salesforce.com or other CRM systems. Previous experience or exposure to channel sales, alliances management, or partner enablement. Interest in the software industry and identity access management sector. Knowledge of marketing and demand generation practices. Understanding of partner training and sales enablement processes. Ability to analyze data and generate insights to drive partner performance. Proactive mindset with a focus on continuous improvement. Ability to travel domestically and internationally as required.