Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Provides a supportive and positive environment for Houston Methodist patients, family members, visitors, employees and physicians. Provides spiritual care support to Houston Methodist employees.Collaborates with all members of the patient care team by actively communicating in a positive, supportive, non-judgmental manner, reporting pertinent patient care information and data in a comprehensive manner. Conducts self in a manner that is congruent with cultural humility, diversity, equity and inclusion principles.Provides contributions towards improvement of department scores for employee engagement on department scorecard.
SERVICE ESSENTIAL FUNCTIONS
Participates in interprofessional health team rounds, discharge planning, support groups and other interprofessional teams.Precepted and mentored by assigned Sr. Chaplain/Chaplain, provides spiritual care to meet the spiritual, religious and emotional needs of patients and their family members of all faiths, during hospitalization and particularly for pre-operative, critically ill and dying patients.Assists in the initial screening and assessment of patients and the development of patient care plans; responds to assigned referrals. Follows patient protocols established by the precepting chaplain.Provides crisis intervention for patients, visitors, and employees with attention to spiritual needs, involving others as needed.Contributes to meeting/exceeding department and organization targets for patient satisfaction measures.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Seeks guidance from Certified Educator, Associate Educator, Student Educator and precepting Chaplain as appropriate; escalates issues/requests to ensure quality and safety in services provided.Accurately and thoroughly documents patient visits and spiritual care provided in the patient's record.Contributes to identification of corrective action and improvement activities and contributes to meeting department and targets for quality and safety. Reports ¿near misses¿ and inputs into Patient Safety Net (PSN).
FINANCE ESSENTIAL FUNCTIONS
Utilizes time and resources effectively and efficiently and helps other team members, demonstrating responsible financial stewardship, minimizing incidental overtime.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSPrepares required patient care reports and other summaries for review and evaluation in compliance with CPE program requirements. Proactively learns from feedback and mentoring.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Enrollment in an accredited college/universityBachelor's degree or graduate level theological degree from an accredited school preferred
WORK EXPERIENCE
One year of membership in a faith/belief group License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely function in learning environmentSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.Possesses basic computer knowledge; operates various computer systems to enter and maintain patient documentsExhibits strong interpersonal and team player skills with all levels of the healthcare teamDemonstrates a high level of maturity with demonstrated self-confidence and ability to make decisionsConducts self in a professional manner at all timesAbove average written and verbal communication skillsDemonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environmentDemonstrates a positive demeanor and strong multi-tasking abilitiesVery strong organization skills and detail-oriented natureProfessional handling of exposure to confidential/sensitive information
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.
The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
Software Powered by iCIMS
www.icims.com