Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Facilitates a supportive and positive environment for Houston Methodist patients, family members, visitors, employees and physicians. Assists leadership with planning and carrying out Houston Methodist mission, vision and values. Provides spiritual care support to Houston Methodist employees.Influences a dynamic, team-focused work unit that helps to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating in a positive, supportive, non-judgmental manner. Conducts self in a manner that is congruent with cultural humility, diversity, equity and inclusion principles.Serves as mentor to CPE students and spiritual care volunteers as assigned. Orients and precepts new chaplains, as assigned.Exhibits and demonstrates healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement.
SERVICE ESSENTIAL FUNCTIONS
Provides spiritual care to meet the spiritual, religious, and emotional needs of patients and their family members of all faiths, during hospitalization and particularly for pre-operative, critically ill and dying patients. Enables others to utilize their own faith as a resource for health and healing.Makes visits with patients to conduct spiritual care assessments, in response to referrals and codes, and for follow-up care. Follows established patient care plans, proactively identifying when a change in approach or intervention is necessary, taking appropriate action and involving others as needed. Enables patients to participate in their plan of care as applicable.Serves as liaison with community clergy, local congregations and denominational groups. Utilizes community resources to assist in meeting the spiritual needs of others.Serves as the initial point of contact for providing crisis intervention for patients, family members, visitors, employees and physicians.Recommends initiatives/activities to meet/exceed department and organization targets for patient satisfaction measures
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Participates in interprofessional health team rounds; proactively identifies need for intervention and takes action, involving others as necessary. Reports ¿near misses¿ and documents in the electronic documentation system.Accurately and thoroughly documents patient visits and spiritual care provided in the patient's record.Consults with physicians, clinical management, hospital leadership and staff to assess quality and safety of services provided. Identifies opportunities for corrective action and improvement, providing recommendations; contributes to meeting department and hospital targets for quality and safety.
FINANCE ESSENTIAL FUNCTIONS
Self-motivated to independently manage time effectively and prioritize daily tasks to achieve maximum results in a timely manner. Utilizes time efficiently, demonstrating responsible financial stewardship, and proactively helps other team members.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in and may plan and lead various department and/or hospital-wide activities such as, but not limited to worship services, I CARE values integration, accreditation readiness, bioethics, etc. Assists with special projects and serves on various hospital committees as identified.Participates in and represents the hospital in Houston Methodist sponsored community activities. Completes and updates the My Development Plan on an on-going basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor degree, preferably in related fieldFour units of clinical pastoral education (CPE) from institution(s) accredited by the Association for Clinical Pastoral Education (ACPE), National Association of Catholic Chaplains (NACC) or the Canadian Association for Spiritual Care (CASC).
WORK EXPERIENCE
One year which may be consecutive with completion of CPE units License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A
LICENSES AND CERTIFICATIONS - PREFERRED
Chaplain - Board Certified Chaplain (BCCI) within 3 years ORChaplain - Board Certified Chaplain (APC) within 3 years ORChaplain - National Association of Catholic Chaplain within 3 years ORChaplain - Associate Professional Chaplain (APC) within 3 years ORChaplain - Neshama: Association of Jewish Chaplains (ACPE) within 3 years ORCASC(C) - Canadian Assoc for Spiritual Care Certified within 3 years ORChaplain - Associate Clincial Pastoral Educator (ACPE) within 3 years ORBCC, by other nationally recognized chaplain certifying body having comparable qualification requirements as APC and Cognates and as approved by HM System Director Spiritual Care KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Endorsed for chaplaincy by a recognized endorsing bodyDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.Possesses basic computer knowledge; operates various computer systems to enter and maintain patient documentsExhibits strong interpersonal and team player skills with all levels of the healthcare teamAdapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem-solving
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist The Woodlands opened in 2017 as the eighth hospital in the Houston Methodist system. This 187-bed, 470,000-square-foot, full-service, acute care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also on the $380 million hospital campus, located at the intersection of I-45 and TX 242, is a medical office building, which opened in 2016. Medical Office Building 1 includes a breast care center, cancer center & infusion center, orthopedics & sports medicine, rehabilitation services, wellness services, and an outpatient laboratory in addition to multi-specialty physician practices. A second medical office building and 785-car parking garage opened in 2018.
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