ResponsibilitiesResolve chargeback exceptions generated by the contract management software related to pricing, contract numbers, quantities, etc.Contact customers for exception resolutions, work with customers to make system corrections and request repays. Supply customers with applicable contract documentation if needed.Process customer chargebacks via EDI and mail. Review chargebacks for accuracy. Research and process customer chargeback resubmissions. Approve, process, and reconcile chargebacks daily, received via EDI. Generate EDI 849 transactions as required. Create the spreadsheets for customer repays.Ensure proper research, communication and documentation for all disputes claims to determine if credit will be granted.Evaluate chargeback disputes received from customer. Generate daily and weekly reports for customers, add to excel spreadsheet and send via email.Handle all chargebacks related issues and requests. Assist AR with needed chargeback information.Process manual chargebacks by entering information into iContracts. Review, process or deny resubmission requests.Work closely with sales department to verify Contract/WAC pricing updates, also when confirming pricing notifications were sent to customer.Additional clerical and customer service duties/projects as assigned. Accountable for the accuracy and timeliness of work and provide customer service excellence.Essential Skills3+ years of pharmaceutical chargebacks experiencei-contracts or Model-N experience
BenefitsOpportunity to work with an industry leaderFlexible compensation Great benefits package
This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call!Pay and Benefits
The pay range for this position is $24.00 - $32.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Parsippany-Troy Hills,NJ.
Application Deadline
This position will be accepting applications until Dec 31, 2024.
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\n \n About Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n Diversity, Equity & Inclusion\nAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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