About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

Provides a courteous and professional service at all times.  

Ensures that your reporting employees also provide excellent service to internal customers at other departments as appropriate.  

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 

Organises and sets up the assigned section of the respective Kitchen as efficiently as possible to increase speed and maximise productivity.  

Ensures that all dishes from that section are prepared consistently and according to standard recipes.  

Assists the Junior Sous-Chef, Sous-Chef and Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Procedures and Minimum Standards. 

Monitors all food preparation procedures as to control unnecessary waste. 

Trains culinary junior employees in their section of the kitchen in supporting them to perform their functions. 

Works in any sections of kitchen when necessary or as requested by the Junior Sous-Chef, Sous-Chef or Chef de Cuisine. 

Ensures the sanitation standards for kitchen are being met. 

Be familiar with all sections of the kitchen to facilitate the flexible use of employees.  

Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.  

Assists to oversee the punctuality and appearance of all Kitchen employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.  

Assists in the training of the employees ensuring that they have the necessary skills to perform their duties 

What you will do

Supervises the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual or food standards are met.   

Develops the skills and effectiveness of all Kitchen employees through the appropriate training, coaching, and/or mentoring.  

Ensures that employees have a complete understanding of and adhere to employee rules and regulations. 

Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. 

Ensures high standards of personal presentation and grooming.  

Responds to changes in the Food and Beverage function as demanded by the industry, company and hotel.  

Attends training sessions and meetings as and when required. 

Carries out any other reasonable duties and responsibilities as assigned.  

What you bring

High school education or equivalent culinary experience.  

One to two years previous experience or internship in culinary/food & beverage, Hospitality as supervisory position.    

Requires a working knowledge of division operations.  

Working knowledge is generally learned on-the-job. 

Requires the ability to operate and utilize culinary production equipment and tools effectively.  

Requires basic reading, writing and oral proficiency in the English Language.   
  
What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours:

•     Insert work type (full time), and 40 hours per week expected to be worked (early mornings, days, evenings, overnights, or weekends.)