Job Title:            Chief Clinical Officer

Department:      Administration 

Reports To:        President/CEO

Supervises:         Clinical Leadership

FLSA Status:      Exempt

Pay Grade:          Executive

Job Type:            Regular, Full-Time

AKBCU:               Yes             ICPA: No

General Functions: The Chief Clinical Officer (CCO) supports the provision of patient-centered, trauma-informed, culturally responsive, and recovery-oriented treatment at CITC. The CCO utilizes a whole-person approach to care and understands the importance of family, support systems, and culture in recovery. The position is responsible for coordinating activities related to quality improvement and clinical improvement within CITC’s clinical programs. This position is responsible for clinical risk management and accreditation processes and provides leadership to all quality assurance processes within the division. 

Leadership: As an active member of the President’s Council (PC), the CCO is expected to provide the highest level of leadership and performance, and provide the President/CEO with strategic support. Leadership requires embodying and modeling CITC’s values in all aspects of work, demonstrating a deeply held belief in the endless potential of Our People, embodying a deep commitment to our mission and vision, and adhering to CITC’s core principles. 

Performance: In order to be successful, this position must: 1) embody and model the highest levels of organizational, program management, and compliance knowledge and skills; 2) exhibit a high level of job competence and the effective ongoing fulfillment of job responsibilities; 3) regularly achieve goals; and 4) in partnership with program Directors/Senior Directors, develop effective short- and long-term strategies for program design and implementation. 

Core Duties and Responsibilities, including but not limited to: 

Establish and address clinical key performance indicators utilizing a team approach for input, discussion, and implementation. Implement clinical best practices and adjust and modify clinical programs when needed to meet community needs. Develop and support the implementation of new policies and procedures and maintain the relevance of standing policies and procedures. Provide direct participant services within residential and outpatient programs to diagnose and treat various substance use disorders, co-morbid psychiatric illnesses, and other related medical conditions.Provide leadership for clinical Family Wellness home visitation and family group sessions.Collaborate with the clinic's medical, clinical, and administrative support staff, offering case consultations and other resources as needed; participate in treatment planning meetings and peer review activities.Document, in the EHR, the medical services rendered in an accurate, thorough, and timely manner in accordance with established organizational policies.Perform treatments quickly and efficiently while keeping the participant informed and being sensitive to the participant’s comfort during the treatment.Participate in a variety of available clinical training related to professional development.Adheres to the applicable licensure, accreditation, confidentiality, and treatment standards as outlined in the state and federal regulations; complies with program specific policies and procedures.Assumes on-call responsibilities for dosage changes and other medication administration concerns; provides telephone consultation on an as-needed basis. Is physically present at each of CITC recovery program locations.Assists staff with urgent clinical situations and provides supervisory crisis coverage. Designs and implements education and training programs for providers and staff on the approved clinical pathways and improvement initiatives; conducts workshops and trainings to share ideas and to educate staff on how to continue to improve the system and develop best practices.Identifies opportunities for CITC’s Family Wellness program to provide behavioral health or clinical support to participants.

Areas of Interdependent Responsibilities:

Work with President/CEO, President’s Council, and Directors to: 

Create value for CITC Enterprises, Inc. by aligning CITC programs and CEI investments where appropriate, e.g. embedding products or product testing into CITC’s service delivery system;Develop strategic external alliances, partnerships and stakeholder relationships that support the organization’s mission and strategies, including maintaining and enhancing linkages with CIRI non-profits, Tribes, and other community agencies that directly and indirectly support CITC programs;Consolidate and enhance community partnerships, including large-scale community planning and implementation initiatives;Foster internal partnerships between departments that enhance the participant experience and leverage internal and external resources;Maintain high-quality service delivery in adherence to accreditation standards where applicable; Identify program needs and priorities, assist with the development of planning strategies and grant proposals, and ensure integration of participants’ voice;Incorporate program needs and priorities into financial planning and asset management/development processes;Identify legal and advocacy issues affecting the program delivery system;Incorporate program needs and priorities into information gathering, analysis, and tracking systems;Lead community initiatives directly and indirectly related to participant needs at the direction of the President/CEO. 

Job Responsibilities Related to Participant Privacy 

Actively participate in CITC privacy training and to protect the privacy of participant information in accordance with CITC's privacy policies, procedures and practices, as required by federal and state law.  Failure to comply with CITC's policies and procedures on participant privacy may result in disciplinary action up to and including termination of employment. Access protected health information and other participant information only to the extent necessary to complete job duties and share such information on a need-to-know basis with others with job responsibilities related to treatment, payment, or other CITC operations. Report, without the threat of retaliation, any concerns regarding CITC's policies and procedures regarding participant privacy and any observed practices violating the policy to the designated Privacy Officer.  

Job Specifications:

Hold an advanced understanding of the ASAM Criteria that includes LOC placement tools, dimensional admission criteria, risk ratings, and medical capabilities at each level of care.Review admission decisions as needed, provide quality review of program goals and impact, provide consultation to the treatment team, and provide direct psychiatric care (including MAT) to participants engaged in outpatient and residential programs within the CITC continuum of care.Advanced understanding of the core medical knowledge about addiction, SUD, and related conditions, including epidemiology and etiology of addiction; neurobiology and genetics of addiction; pharmacodynamics of commonly used substances; pathophysiology and neuropsychological effects of chronic conditions associated with SUDs and common comorbid medical and co-occurring psychiatric conditions associated with SUDs.Proficient in working collaboratively as a member of a multidisciplinary team comprised of medical and non-medical (clinical, operational, allied staff) team members. Demonstrated competency in assessment and diagnosis, including but not limited to: conducting an accurate participant history, perform appropriate physical examination and detect signs of chronic use; screen for and diagnose SUDs, intoxication, withdrawal, and common comorbidities/co-occurring issues; formulate reasonable differential diagnoses; explain diagnoses and rationale to treatment team, participant, and participant’s supports when applicable; order appropriate diagnostic tests (lab tests, drug tests, toxicology, etc.).Demonstrated competency in providing medical management for low to medium-level complexity psychiatric conditions using appropriate assessment instruments to guide decision-making. Computer literacy required, administration, and use of an EHR and Microsoft Office systems. 42-CFR Part 2 and HIPAA law and regulations, including privacy rules and standards.Demonstrated knowledge and understanding of the social, health, education, training, and cultural needs of the Alaska Native and American Indian community.

Minimum Core Competencies: Emotionally Intelligent & Respectful Leadership, Problem Solving & Decisiveness, Strategic & Systems Thinking, Teamwork & Staff Development, Professionalism & Relationships.

Minimum Qualifications:

Licensed in the State of Alaska in one of the following: PhysicianProfessional CounselorAdvanced Practice Registered NurseClinical Social WorkerMarital and Family TherapistPsychologistPsychological AssociateMust maintain required continuing education credits for both Clinical License and Clinical Supervisor.Seven (7) to ten (10) years of experience providing relevant patient care. Must have current CPR certification and proof of active CPR certification prior to employment or within 30 days of starting employment.Obtain Qualified Addiction Professional (QAP) approval within three (3) years of the Provisional Provider Application approval date with the State of Alaska.

Preferred Qualifications:

Board-certified in behavioral health, addiction medicine, or addiction psychiatry.

Physical Requirements:

Primarily works in an office setting, with extended periods of time at a desk and on a computer.

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.