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Job Summary

The mission of the University of Michigan Medical School is to transform health through bold and innovative education, discovery and service. This mission is supported by a set of strategic pillars with our commitment to people, discovery, education, care and service. 

The Department of Internal Medicine is comprised of 13 divisions, and multiple administrative units and programs. With almost 1,000 instructional, clinical, VA and research track faculty, 1,000 staff, an active clinical operation with almost 600,000 annual outpatient visits and 17,500 annual discharges, and over $190M in annual sponsored research funding, the Department of Internal Medicine is the largest academic department at the University of Michigan. 

The Department of Internal Medicine at Michigan Medicine seeks a Chief Department Administrator (CDA) who will partner with the Department Chair to accomplish strategic initiatives of the department that are aligned with the overall vision of Michigan Medicine. The CDA manages the fiscal, personnel, operational and administrative activities of the Department.

This includes: provides leadership to ensure implementation of the Departments strategic plan as well as development of business plans for new programs; directs and manages the operations of the academic and clinical programs for all administrative and business functions, including space planning and utilization as well as pre-award and post-award support services related to research funding; interfaces with clinic operations; represents the Department Chair at institutional and extramural meetings. The CDA is an important partner to the Division Chiefs, Vice Chairs, Division Administrators and Directors, and is responsible for ensuring efficient and effective administrative operations to support the departments missions of research, clinical care and education. 

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

The CDA: 

Partners with the Department Chair and the leadership team to align departmental goals with the Michigan Medicine strategy, and implements a plan to accomplish these goals.Manages the departments financial performance, human resources, service agreements with internal and external stakeholders, research administration, space utilization, and educational administrative activities. Partners with the Department Chair in all areas of faculty affairs including faculty appointments and faculty satisfaction. Partners with Medical School Faculty Affairs in the Deans Office and Health System Finance on faculty economics and planning.Provides guidance and mentorship to faculty in administrative roles.Stays apprised of current issues affecting an academic medical center, understands how these may impact the department, and adjusts strategy accordingly. 

Primary responsibilities include: 

Finance and Research Administration

In partnership with the Departments Finance Director, ensure the Department maintains strong fiscal health across all missions (clinical care, research funding, and teaching programs) through the following:

Financial management (budget, forecasts, analyses, and interpretation)Ensure appropriate internal controls are established and processes followed appropriatelyIdentify and monitor areas of concern and implement/revise policies and practices to ensure that activities/transactions are in compliance with governing rules and regulationsOversight of development of the Medical Schools revenue and expense budget; ensure controls are established to maintain budget limitationsOversee preparation of all financial and administrative reports and analyses with adherence to institutional and departmental policiesApprove budget allocations and expendituresOversee department-based incentive programsOversee the Departments research administration functions, ensuring appropriate support for pre-/post-award functions, submission and reconciliation processes, and identification of new funding opportunitiesMonitor faculty effort, ensuring processes are in place to ensure compliance with sponsors and institutional guidelinesEnsure proper funding models are in place to support the Departments clinical research operations

Clinical Operations

In partnership with the Departments Clinical Affairs Director, collaborate with the divisions, Revenue Cycle, MM Centers (Cancer Center, Cardiovascular Center, etc.), ambulatory and hospital leaders, etc to ensure facilities and units are high-functioning and allow clinicians to provide the best care and research opportunities for our patients. Develop solid working relationships with appropriate representatives from Revenue Cycle, establish and monitor performance metrics related to clinical work Partner with the service chiefs, clinical liaisons and division administrators to oversee the management of clinical operations which includes monitoring of key metrics, review of financial analyses and management reportsAnalyze clinical productivity on a provider and divisional levelEvaluate and determine clinical needs by disease areas, provide direction to leadership for recruitment areasProvide direction to the departments quality team to initiate and participate in process/quality/lean initiativesMonitor revenue cycle billing and review audits for providersOversight of hospital cohort and finance budgets 

Human Resources & Faculty Affairs

In partnership with the Director of Administrative Operations, ensure department faculty and staff have adequate resources and support to perform at their best

Support faculty affairs needs including promotions, recruitment, retention, credentialing, annual evaluations, salary program, effort reporting and administration of faculty incentive programsPartner with the divisions on faculty recruitment effortsOversight of the human resources functions Ensure appropriate administration and oversight of the divisions fellowship programsCollaborate with the VA on various faculty appointments Participate with senior faculty and/or staff in planning, developing and implementing new program initiatives for the departments educational, research and / or service activitiesManage the use of the departments facilities and the reassignment of space, in partnership with the DivisionsPartner with the Development Office on various philanthropic efforts

Leadership Competencies

Collaborate to create a shared vision, effectively communicate the vision and inspire stakeholders to build consensus.Create value for a diverse community by fostering a climate of service excellence.Lead innovation and change through the application of lean thinking philosophy, tools and techniques to increase operational efficiencies. Foster and support diverse teams.  Provide a work climate that is inclusive and elicits a high level of team engagement.Collaborate and build inclusive relationships with appropriate stakeholders and model respect, recognition, and collaboration.Coach and develop others and provide professional development support. Develop talent with both the individual and organizational needs in mind.Develop a culture of accountability, provide the team with strategic direction, prioritization and support in order to achieve results. Identify problems and involve appropriate individuals to reach resolution.Lead in the alignment of Michigan Medicine culture by being organizationally astute and leveraging processes and relationships to succeed. Adapt oneself in a complex environment, adjusting as required and always engaging in self-reflection, continual learning and growth.Acts with courage and confidence to encourage creative thinking, seize opportunities, demonstrate personal conviction and convey an optimistic outlook.Communicate effectively to a multitude of audiences, using the appropriate medium of communication at the appropriate time in order to elicit feedback, share information and construct messaging that will have the maximum impact on others.

Required Qualifications*

Required

MBA, MPH or equivalent combination of education and experience.10+ years of experience in a related field.Strong knowledge of finance, accounting, budgeting and data analysis. Demonstrated strength in verbal and written communication.Demonstrated ability to be an effective leader in a complex and dynamic organization.Demonstrated ability to present and gain acceptance of ideas and proposals.

Preferred

Knowledge of pre- and post- award management and research compliance.Knowledge of funds flow in the organization.Experience in management of gift funds and other financial assets.Experience in developing and preparing contracts and proposals.

Michigan Medicine values a culture of diversity, equity, and inclusion.  We are committed to the development and maintenance of a positive and inclusive environment.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This job might be right for you if you?

Thrive in a fast-paced environment working autonomously and strategicallyCommunicate transparently while listening for objective understandingUnderstand the value in creating and fostering a strong teamEnthusiastically provide high quality customer service, and are proactive and flexible in finding solutionsExhibit self-awareness, integrity and flourish in partnering relationshipsAppreciate the space to take initiative in the quest for excellence 

Supervision Provided: Direction is given to the Departments three directors (Finance, Clinical Affairs and Administrative Operations), and 11 division administrators. 

Supervision Received: Direction is received from the Department Chair for matters that affect the overall purpose and function of academic programs, research and/or patient care operations.  The CDA has additional accountability to the Medical Schools Executive Director for Administration and Chief Operating Officer for academic activities. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.