CSC Generation Enterprise (CSC) is an AI-enabled multi-brand platform that acquires and transforms retailers into profitable, digital-first, consumer-centric businesses. CSC's retail platform is purpose built around its core M&A strategy and drives alpha by encoding revenue growth, unit margin management, and other expert-level retail practices into automation and AI. CSC owns and operates more than 10 retail, eCommerce, and wholesale brands, including Sur La Table, Backcountry, and One Kings Lane. The Chief Digital Officer (CDO) will be a strategic leader responsible for spearheading and overseeing the company's digital business. The ideal candidate will have a proven track record of leveraging technology to enhance business operations, improve customer experiences, and drive revenue growth. This role requires a visionary, out of the box thinker with the ability to balance innovation, data-driven decision-making, and operational excellence. This position will report into the CEO. What you get to do every day:1. Digital Strategy & Growth:Develop and implement strategic plans that meet the Company’s aspirations and financial goals.Identify and evaluate digital opportunities that drive competitive advantage and enhance customer value.Collaborate with executive leadership to ensure digital initiatives align with organizational goals.Oversee the company’s paid acquisition marketing efforts and expand the program efficiently and with a focus on data driven growth.Create and execute on strategies that further enhance the omni-channel business and foster the blur the lines between digital and brick & mortar.2. Leadership:Drive the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.Provide inspirational leadership and direction and ensure the continued development and management of a high performing team.Bring an entrepreneurial mindset to the role, exploring innovative digital strategies, taking calculated risks, and driving transformative change within the company.3. Product & Technology:Define enterprise roadmap for developing products and features that enhance the customer experience and drive conversion and profitability.Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency.4. Customer Experience Enhancement:Champion customer-centric digital experiences across all touch-points.Implement strategies to enhance the overall customer journey through digital channels.5. Data-Driven Decision Making:Leverage data analytics and insights to inform decision-making processes.Implement data-driven strategies for marketing, sales, and operational effectiveness.What you bring to the role:Proven experience as a CDO or in a similar senior digital leadership role.Prior start-up experienceDemonstrated ability to develop and implement successful strategic plans.Deep understanding of financial strategies and finance-related performance metrics.Proven track record of successfully managing P&L for digital businesses, with a strong focus on revenue and profit growth.In-depth knowledge of the digital marketing landscape, including SEO, SEM, social media, and e-commerce platforms.Excellent communication and collaboration skills.Strong leadership and people management capabilities.Bachelor's degree in a relevant field; advanced degree preferred.What's in it for you:Competitive compensationMedical/Dental/Vision benefits through Greenshield- Health Benefits 100% employer paid!Company Provided Life Insurance equal to one year salaryRRSP matching 3 weeks’ vacation + 5 Paid Sick DaysBirthday off with pay!Paid holidaysWhat our interview process looks like:
Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better: