Cornerstone Brands seeks a Chief Marketing Officer to oversee the planning, development and execution of digital and traditional marketing for our Frontgate, Ballard Designs, Grandin Road, and Garnet Hill premium lifestyle brands, and related cross-brand programs.

Primary responsibilities for this senior leader are embedded in building a world-class analytics and performance marketing organization that serves as the fuel and engine to drive profitable revenue growth across all Cornerstone Brand banners and selling channels. We are seeking a dynamic data-driven-decision making leader with a customer-obsessed mindset. 

The ideal candidate knows the details of the work first-person. They have occupied many of the seats that drive a performance marketing team to greatness. They are detail-oriented and have an insatiable appetite for data-driven insights that push through the noise and ambiguity to make rock-solid decisions.

Responsibilities

Direct all performance marketing activities (acquisition and CRM) for our family of brands to include direct print marketing, paid and organic search, paid and organic social, and affiliates / influencer, and marketplaces.Develop and execute comprehensive strategies driving brand awareness, customer acquisition, customer retention and the revenue growth potential of our portfolio of omnichannel retail consumer brands.Allocate marketing resources to drive productivity with the agility to read and react to the ever-changing omnichannel marketing universe.Across Cornerstone’s ecommerce properties, oversee optimization of technical site performance, enhancement of the User Experience, enhancement of product discovery, and removal of friction in the shopping and check-out paths.Thought leadership and stewardship in building culture of data-driven decision making that grows and flourishes throughout Cornerstone. Oversee consumer and market research providing forward-looking brand insights and opportunities to support our brand leaders’ strategic plans and overall portfolio strategy.Oversee Business Insights team with standardized and consistent metrics across the brand portfolio in the following areas:Marketing Insights focused on Channel- ROAS, Customer Acquisition Costs, LTV, KPI’s, Marketing Mix and Contact Frequency.Customer Insights – customer file composition and metrics, customer LTV by channel, product, season, etc. and new to brand and portfolio metrics.Ecommerce Insights – site KPI’s, productivity metrics and correlation on sources of traffic, cost of traffic and revenue, sessions, conversion, etc.Collaborate in the development of promotional calendars with each brand banner to enhance their brand voice, merchandising strategies, and inventory investments.Develop and manage cross-brand marketing and programs for loyalty, design services, business to business, etc.Mange all marketing vendors, technologies, and procurement creating a solid network of strategic partnerships.As a member of the Executive team the CMO will provide leadership and strategy in partnership with the other senior executive leaders and will be integrally involved in the overall corporate strategy and resourcing.Attract, retain, and develop a high-performing team; effectively leading the team to achieve shared goals by inspiring them and challenging them to think outside the box.

Requirements and skills

Minimum of 7 years of experience in a CMO or Executive-level marketing role in Direct-to-Consumer Omnichannel retail with a deep understanding of driving direct marketing campaigns through various platforms including print and digital catalogs.BSc/BA in business administration, marketing, communications or relevant field; MSc/MA preferred.Demonstrable experience in developing, implementing, and communicating strategic vision for all marketing activities supporting company’s strategic objectives and delivering desired results.Solid understanding of disciplines of marketing for an omnichannel consumer retail company.Experience as an active member of a cross-functional Executive Committee setting strategic objectives and investments.Knowledge of regulatory requirements and legal considerations related to marketing activities.Understanding of different business disciplines (IT, Finance, etc.).Proficient in MS Office and business software (e.g. CRM).A leader with both creative and analytical capabilities.

Join us as we enrich life’s everyday moments – including yours. Apply today! 

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.  If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers! 

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.  ​

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