Morehouse General Hospital is searching for a Chief Nursing Officer. The Chief Nursing Officer (CNO) assumes responsibility for nursing practice and patient care. The CNO provides expert professional assistance in nursing-related matters as well as expert assistance to all other areas assigned under their leadership. Responsibilities include strategy development, high-level decision-making, financial forecasting, budget accountability, quality, safety, and staff and patient engagement. The CNO will also inspire and approve the models of nursing care delivery at Morehouse General. As a member of the Senior Leadership Team, the CNO supports Morehouse General’s Mission, Vision, Values and Strategic Plan. This is a full-time salary exempt position. PEOPLE ESSENTIAL FUNCTIONS + Provides direction to management team to enable the effective and efficient completion of objectives. Gives timely guidance and feedback to direct report management to strengthen their specific knowledge/skill areas needed for progression. Holds direct reporting management team accountable for the development of staff to meet overall objectives in terms of quality, service and cost effectiveness. + Identifies opportunities and takes action to build strategic relationships between one's area and other departments to achieve business goals. Works collaboratively with stakeholders to foster a climate of open communication and mutual problem-solving. + Develops efficient organizational structures within scope of assignment. Provides leadership for management team to maintain a competent and engaged employee group and provides recognition/commendations to achieve desired outcomes. Drives initiatives to meet or exceed threshold goal for department turnover and/or system metrics on employee engagement indicators. + Creates and maintains strategies to optimize nursing workforce diversity and inclusion to support a positive practice environment. + Works closely with hospital management and stakeholders to acquire the right infrastructure and resources to ensure that patients are safe in the hospital and have access to the right medical care. + Promotes relationships among community organizations to improve patient outcomes and the health of the communities served. + Acts as the closest link between the physicians, nurses and hospital executives. Ensures all nurses and clinicians offer the best possible support to physicians in their respective departments. SERVICE ESSENTIAL FUNCTIONS + Develops and implements strategic and operational/high level projects and processes. Sets clear goals, priorities and objectives for the direct report management team. Oversees multiple departments' operations and designated projects to ensure that goals or objectives are accomplished within the prescribed time frame, providing guidance to management team to ensure the best possible delivery of service and high customer/patient satisfaction. + Drives HM service standards and activities to impact system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Responsible for the overall successful operation of the direct report management team. + Drives collaboration across the organization to identify needs and develop scalable solutions. Prioritizes objectives and implements strategies to achieve organization initiatives as part of the executive leadership team. Delegates responsibilities to direct report management, providing guidance and direction, as appropriate. + Reinforces the Professional Practice Model that aligns and integrates nursing practice with the mission, vision, philosophy, and values and develops a nursing environment in which excellence in clinical care and research is achieved. + Establishes mechanisms to support nurses throughout the organization are involved in shared governance and decision-making structures and processes that establish standards of practice and address issues of concern. + Creates and sustains an environment for the professional practice of nursing which is competitive with other health centers and meets the American Nurses Credentialing Center (ANCC) for Magnet status criteria. QUALITY / SAFETY ESSENTIAL FUNCTIONS + Reviews levels of service and significant trends that impact the effectiveness of delivering patient care, critical operational objectives, or other key components within the organization. Ensures that management teams are conducting root cause analyses, as appropriate. Proactively guides management to identify prevention/risk avoidance opportunities and implements continuous improvement plans. + Monitors and ensures organizational compliance with federal, state and local safety and environmental regulations and standards as well as accreditation requirements. Ensures direct report management monitors and/or revises the departments' safety plan and/or any specific accreditation/regulatory required safety guidelines. + Proactively approaches the optimization of safe outcomes and information systems by monitoring, improving and enhancing operations, identifying solutions via collaboration. Oversees the implementation of process improvements, utilizing tools such as lean and change management principles. Role models situational awareness, using teachable moments to improve safety. + Utilizes intimate knowledge of clinical and operational issues and a clear sense of patient care priorities to improve the quality of care in the organization. Uses clinical performance improvement goals as an integration strategy to align priorities in the organization. + Organizes, directs and coordinates nursing and health services in compliance with the government regulations and policies set by the Board of Trustees; has overall responsibility for all of patient care. + Creates structures, processes, tools, and relationships that enable collaboration and define accountability. Enhances quality outcomes by partnering with leadership (CMO and/or Chief of Staff and/or President of Medical Staff) for shared clinical decision-making. + Establishes multiple avenues for reaching, through leadership to direct caregivers or specific change agents with key messages. Utilizes formal communication plans to support each change initiatives and utilizes creative and innovative channels for a message to permeate the entire organization. FINANCE ESSENTIAL FUNCTIONS + Ensures departments' operational and capital budgets align with organization's strategic plan. Uses benchmark data to support performance, costs and return on investment. + Drives the maximization of efficiency and productivity. Leverages relationships with vendors and partners to obtain contracts that support cost-efficient operations and maintenance. + Allocates financial, information, and human capital for improvement activities, ensuring efficient delivery of cost-effective and efficient services to patients, physicians, and hospital departments. + Collaborates with Human Resources to develop and implement leading edge recruitment and retention strategies, as well as, innovative management systems to drive low turnover and vacancy rates in nursing. GROWTH / INNOVATION ESSENTIAL FUNCTIONS + Develops long-range goals and strategic plans. Deploys data and research to drive cross-business organization prioritization. + Maintains acute awareness of market and industry trends. Implements innovative solutions for practice or workflow changes to improve system operations. Represents HM at community or professional organization meetings. + Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. + Initiates and executes succession plans. Conducts conversations with direct report management on My Development plan. + Maintains awareness of the ever-changing environment of healthcare, evaluating results on the best approach the hospital should take to streamline its nursing and/or clinical operations. + Increases the leadership capacity of Morehouse General nurses through both formal and informal education and professional activities. Requirements + Ten years of directly related experience to include leading high-performing teams, at least eight years in a management role; may consider current HM employee with seven years management experience in healthcare + Leadership experience to include accountability over multiple operational areas with a successful track record of strategic planning, change management, operational/clinical integration within a system, clinical Education + Bachelor's degree from an accredited school of nursing + Master's degree in nursing, business management or related field This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Morehouse General reserves the right to revise job duties and responsibilities as the need arises. Benefits Comprehensive health and welfare benefits package is offered as part of total compensation: + Health Care Plan (Medical, Dental & Vision) + Retirement Plan (401k, IRA) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick & Public Holidays) + Wellness Resources and other benefits About Morehouse General Hospital At Morehouse General Hospital (http://www.mghospital.com/) , we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. Morehouse has a long history of serving Northeast Louisiana and Southeast Arkansas residents, opening in 1930 as a 19-bed acute care facility. The hospital has grown to 49 beds, and today offers many of the services of a larger hospital in a metropolitan area including a wide range of inpatient and outpatient capabilities. Morehouse General Hospital is recognized by the American Hospital Association as a high-performing hospital for best practices. Morehouse General Hospital is a community hospital that delivers advanced technology, skilled medical professionals and compassionate care to the residents of Northeast Louisiana and Southeast Arkansas. Morehouse General Hospital is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.