Job Title: **Chief of Staff** Location: **Remote** The Head of Technology Business Operations will execute the vision and long-range planning of the budget, capacity, and labor strategy. This role requires a nimble leader who can support technology leadership to streamline and optimize, drive strategic initiatives, and strengthen cross-functional relationships to ensure organizational goals are met. **Responsibilities:** Reporting to the CTO and working closely with other departments, this role will provide essential support to the Product, Design, and Technology functions of Pearson VUE, including: + **Strategic Planning and Management:** Lead the planning and execution of budget, capacity, and labor strategies to align with our long-term vision. + **Optimization:** Actively manage and optimize budgets, licenses, and associated contracts in tight collaboration with enterprise functions including procurement, finance, legal, and central tech. + **Cross-Functional Collaboration:** Build and maintain strong cross-functional relationships to ensure seamless integration and execution of technology initiatives. + **Resource Management:** Collaborate with distributed tech and business functions to ensure quarterly product and delivery plans account for cross-functional resource demands and have appropriate commitments. + **Portfolio Management:** Manage and coordinate the CTO portfolio of technology initiatives and collaborate with the Client Program Management Office for cross-VUE and cross-Pearson efforts. + **Leadership:** Lead strategic initiatives and special projects that drive innovation and operational excellence. + **Process Improvement:** Streamline processes to boost productivity and increase efficiency across the organization. + **Standards Compliance:** Ensure adherence to process and technology standards to maintain high-quality outcomes. + **Reporting and Analytics:** Prepare insightful reports and presentations, oversee operational reporting and analytics, and analyze data to provide actionable insights. **Required Education & Experience:** + Bachelor's degree in Computer Science, MIS, Business Administration, or a related field. + Minimum of 10 years of experience in technology business operations, with at least 7 years in a people or program leadership role. + Proven experience in budget planning, resource capacity management, and labor strategy. + Experience in driving strategic initiatives and improvements. + Excellent influence, leadership, partnership, and management skills. + Strong communication and interpersonal skills. + Ability to build and maintain effective cross-functional working relationships. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. **Job:** GENERAL BUSINESS OPERATIONS **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 18999 \#location