An exciting opportunity to drive impact and inspire change as our next Chief Operating Officer.
Job Description
The COO is responsible for all operational matters for the YMCA of Greater Long Beach. Serves as a member of the President & CEO’s senior management team, providing strategic leadership in the association’s operations to advance the Y’s mission. Successfully executes the Association Strategic Plan. Ensures successful operation of the branches (including a year around resident camp), membership growth, program development, staff supervision and volunteer governance. Must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace.
Qualifications
Education & Certifications: Bachelor’s degree in human services, business, marketing, organizational development, social services or equivalent; MBA or master’s degree preferred. The YMCA Organizational Leader certificate is required within three years from the date of hire.
Experience & Background: Ten or more years of progressively responsible professional experience in the YMCA or equivalent not for profit or profit with multi-site management experience. Knowledge and experience in all aspects of branch operations, including staff supervision and development, successful membership practices, budgeting and budget adherence, quality program development and implementation. Proven ability working with diverse groups, and individuals from a wide range of cultural, socioeconomic, and community backgrounds. Experience working with board and program volunteers. Knowledgeable in property management and sound financial practices. Ability to relate and communicate with top community leaders. Clear understanding of the mission and purpose of the YMCA and the respective roles of volunteers and staff.
Essential Functions
Supervises five branch executive directors to ensure sound operations according to the annual operating budget. Provides leadership and direction to the branches by coaching branch executives and by providing overall direction to the branch boards and volunteers. Monitors monthly financial reports to assure that revenue targets are met, and expenses are controlled. Implements, measures, and evaluations of the Association Strategic Plan and Branch Operating Plans. Communicates progress and outcomes to all parties. Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development, collaborations, mergers and acquisitions. Identifies potential areas for branch cooperative programming to accomplish YMCA goals and works with staff groups to develop and implement programs. Assists branch staff in the planning, development and implementation of new programs, initiatives and activities. Provides reports to committees, the Board of Directors and the President/CEO. Provides staff leadership to assigned Committees of the Board of Directors. Supervises Association safety and risk management program, safety team leaders, insurance purchases and incident follow-up. Coordinates the Association Program Cluster system assuring leadership development and current charts of work. Supervises and oversees risk management processes and leads safety initiatives to minimize organizational risk. Implements and oversees a program evaluation system to guarantee faithfulness to YMCA purpose, high quality and maintenance of YMCA standards. Serves as the primary liaison to the corporate office real estate management group, overseeing safety and compliance as the assigned “Floor Worden”. Report to the CEO on all matters and is empowered to act on behalf of the CEO when requested.