Hong Kong, Hong Kong
2 days ago
Chief Solutions Officer, APAC

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

This role is part of the Global Solutions organization where it is responsible for ensuring the commercial success of all solutions and consulting within the market. They partner closely with global product line and supporting functions leaders and teams to ensure that products and strategies are localized and deployed in their market. They work with market business leaders to develop robust solution and engagement/GTM strategies that achieve regional revenue and EBITDA goals. This role will maximize the use of global IP while responsibly embracing local needs and nuance. They provide senior leadership and are driven to ensure the success of our global targeted operating model.

Culture and Values

Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.

What is excitement and passion for us?

We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

What You'll Bring:


Experience and Skills

15+ years of leadership experience in Product Management; demonstrated success launching and driving adoption of new products

While Financial Services experience in Products and Risk (Credit or Operational) is preferred, successful candidates should demonstrate intellectual agility to apply learnings and strong management fundamentals to solutions across Marketing, Telco, Communication Solutions and Fraud, and to other market segments

Strategic thinker with experience building net-new products as well as adapting existing products to create new/increased value

Strong “operator” mindset that can systematically manage and optimize to completion multiple, complex issues in region ranging from revenue attainment, prioritization of valuable, scarce resources against complex business needs, organizational structure and change management

Ability to clearly and critically determine, define and scrutinize critical business issues and voice of market that will drive product value propositions for enhancements or new product launches

Experience with taking new B2B solutions to market, leveraging levers across the organization to drive successful GTM and adoption

Experience writing, present and defending investment/business cases

Strong communicator at all levels of the organization with demonstrated ability to create followership and communicate a compelling vision and strategy

Relationship-oriented, strong collaborator that is adept at leading through influence; experience thriving in complex, matrix organizations

Experience working in Agile development methodologies

Strong people leader with experience managing teams of 50+ associates and experience developing and growing talent

Essential Competencies

Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.Driving innovation – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.Business Acumen – Spends time to ensure understanding of the business and aligns accordingly.Change agent – Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.Execution champion – Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach

Impact You'll Make:


Running the Business

Achieve overall revenue and EBITDA targets for their Market.  Achieves annual New Product Initiative (NPI) revenue; ensuring that we are able to drive growth through the successful build and introduction of new productsExecute the day-to-day “run” agenda for the Market, ensuring that products are delivered, perform and achieve in-year revenue targets and that customer needs are metCollaborate with sales and marketing teams to ensure product strategies are aligned with the go-to-market and product adoption strategiesWork closely with Global CoEs, local IT, and operational leadership to ensure that products are delivered with high quality, on budget and on timeBuild and manage an appropriate, efficient and successful portfolio of Local products as well as imported global solutionsOversee legacy products and their associated controls to ensure that the products can be maintained appropriately alongside newly developed products without compromising the quality and operating effectiveness of eitherCapture VoC and market/competitive intelligence to ensure that products are effectively and efficiently adapted to market needs Monitor budget and cost controls to ensure that products are managed effectively; continuously looking for opportunities to drive scale and efficiencies in order to release funds to reinvest into the businessRepresent business and solutions with regulators to ensure understanding and transparency on meeting solutions compliance to regulationsProactive monitoring and governance of solutions across all channels to ensure efficacy, availability and qualityThe role will sit on the local Executive Committee. As part of the local Executive Committee, they will be expected to be involved in all key strategic investment and resource decisions for the market
 

Growing and optimizing the Business

Develop, articulate and deliver the three-year Solutions strategy for their vertical or region.  This includes a comprehensive product and commercialization strategy across all productsPartner with Global CoEs to ensure the definition and delivery of product strategies and roadmaps to meet revenue growth targets; provide input to global CoEs on prioritizationManage products throughout their lifecycle; develop effective product sunset strategiesDevelop, present, defend and track business cases for investmentDrive the Grow agenda in regions, focused on creating the next set of innovations for the region, via both localization of global IP and through development of local solutionsParticipate in M&A or market/vertical expansion opportunities as required
 

Leading and Growing Talent

Manage, motivate and coach all direct reports (“solid” and “dotted”), ensuring that they have individual development goals and career development plansLead team of 50-100+ (depending on market size) associates to convey vision, gain alignment and commitment on organizational goals and attainment

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.


 

TransUnion's Internal Job Title:

VP, Product Management
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