Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We are looking for a highly skilled and experienced Senior Citrix Specialist to join our IT team. The ideal candidate will have deep expertise in managing and administering Citrix environments, as well as a strong background in deploying, optimizing, and troubleshooting Citrix infrastructures.
What you'll do here:
Citrix Administration: Manage and administer Citrix XenApp, XenDesktop, and Citrix Cloud environments.
Deployment and Configuration: Deploy, configure, and maintain Citrix farms and associated infrastructure, including Netscaler, StoreFront, and Provisioning Services (PVS).
Assess IT systems to help them achieve their business objectives.
Plan, design and implement Citrix Cloud Migration projects
Performance Optimization: Optimize the performance of Citrix systems, including the implementation of monitoring and tuning strategies to ensure an optimal user experience.
Technical Support: Provide advanced technical support and resolve complex issues related to the Citrix environment, including Level 3 incidents.
Security: Ensure the security of Citrix infrastructures by implementing security policies and conducting regular audits.
Documentation: Create and maintain detailed documentation of Citrix environments and business processes.
Training and Mentoring: Train and mentor junior IT team members on Citrix best practices and technologies.
Collaboration: Work closely with development, networking, and security teams to ensure the integration and harmonization of Citrix solutions across the IT ecosystem
What you bring to the table:
Minimum of 7 years of experience in a similar role as a Citrix specialist or administrator.
Proficient in Citrix products, including XenApp, XenDesktop, Netscaler, StoreFront, App-layering, and Provisioning Services. Good knowledge of Windows Server operating systems and virtualization environments.
Citrix certification (CCA-V, CCP-V, or CCE-V) is highly desired.
Ability to analyze and solve complex problems effectively and efficiently.
Excellent written and verbal communication skills, ability to explain technical concepts to non-technicians.
Ability to work in a team and collaborate with different departments.
Bilingual (French and English): Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.