Job Responsibility Office PC VDI Skill Name : Virtual Desktop Infrastructure� Citrix XenDesktop Cirix XenApp Citrix DaaS Citrix MCS Netscaler Deep Windows 7/10/11OS knowledge Windows Server knowledge Basic network troubleshooting Basic application troubleshooting Proficient in a ticketing system ech savvy Personal Qualities : Excellent written and verbal communication skills Ability to multi-task, prioritize, coordinate, work well under pressure and meet deadlines Key Responsibilities : Supporting and preserving the Virtual Desktop setup Manage Citrix Xen Destop and Citrix XenApp environment Update Virtual machine images using available methods Maintain patch and vulnerability compliance across entire virtual desktop ecosystem. Provide operational support and requests for virtual systems. Perform problem management activities and tier-three support in problem / issue escalations. Primary Skills Citrix VDI Secondary Skills Virtual Desktop Infrastructure XenApp  XenDesktop