Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary  

This position is responsible to provide effective customer service and achieve customer satisfaction by delivering services in a professional, courteous, and timely manner.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Define and execute capital projects for facility repair and upgrades to ensure safe and efficient plant operations. Prepare maintenance, repair, construction technical drawings, specifications of civil/mechanical/electrical systems, facility diagrams, or topographical maps to ensure that installation and operations conform to standards and customer requirements.

Provide maintenance engineering expertise for all facilities and function as Subject Matter Expert for engineering and equipment support. Develop and support programs that will establish a world-class maintenance organization.

Direct or coordinate construction, installation, maintenance, support, documentation, or testing activities to ensure compliance with specifications, codes, or customer requirements.

Operate computer-assisted engineering or design software or equipment to perform engineering tasks.

Lead maintenance CMMS utilization and PM programs that standardize the work order system.

Additional Responsibilities

Perform detailed calculations to compute and establish manufacturing, construction, or installation standards or specifications.

Oversee project production efforts to assure projects are completed on time and within budget. Investigate customer or public complaints, determine nature and extent of problem, and recommend remedial measures.

Manage design changes once bid drawings are issued and ensure compliance with the change control procedures.

Develop and review equipment, material specifications, and bid documents. Evaluate bid proposals and prepare recommendation for the award. Review invoices, approve technical submittals, monitor delivery schedules, and manage all technical changes.

Submit, review, and approve all vendor drawings and data.

Assure that equipment and material meet the specification requirements.

Develop construction/electrical drawings applying professional drafting techniques using AutoCAD and/or REVIT following approved layer/file standards provided.

Implement and comply with Configuration Management Policy.

Provide technical assistance to the construction staff and maintenance contractors on clarification of design. Provide field staff with technical input on design changes required during construction.

Investigate and determine the operational impact on unit operation for any equipment outage.

Implement Project Management’s Construction Inspection/Monitoring program.

Confer with engineers, customers, or others to discuss existing or potential engineering projects or products.

Work with Management and Government Customers to determine specific facility and production needs in the areas of Engineering and Maintenance support.

Maintain a standardized maintenance manual that meets ISO standards.

Performs other related responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

Bachelor of Science Degree in Civil Engineering, from a school accredited by the Accreditation Board for Engineering and Technology (ABET) required.

Minimum of 5 years of engineering experience required.

Minimum of 3 years in project management required.

2-5 years AutoCad, 2-5 years REVIT , 2-5 years Navisworks of direct experience required. (Autodesk Certified Professional (ACP) certs in REVIT for Electrical, Architectural, Mechanical and Civil are a plus.

2 years’ experience in Civil 3D, RS  Means, Microsoft Project, Historical Preservation and Construction Means & Methods working knowledge preferred. 

2 years’ experience in Construction Means and Methods  and Building Controls/Systems preferred.    

Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.   

PE or EIT certification preferred.

Knowledge, Skills, and Abilities

Ability to develop complex engineering specs and perform intricate studies.

Aware of changes and advancements in the industry and develop industry-wide expertise.

Strong negotiating skills, excellent presentation, and interpersonal skills.

Strong problem-solving skills focused on the results of data rather than on the data analysis procedures. In some cases, these “problems” may be associated with the ServiceSource generation and transmission of electricity safely, at the lowest cost, or in developing expanded capabilities and services for customer.

Willingness to enter confined spaces and climb/scale power system apparatuses is required.

Work independently and as a contributing member of a team with a high level of integrity and personal accountability.

Ability to read and comprehend simple instructions, short correspondences, memos, labels, and numbers.

Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.

Excellent customer service skills, verbal and written skills, and ability to accept and follow directions.

Working knowledge of AutoCAD, REVIT, BIM, and Builder

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to multi-task, organize, prioritize, and meet deadlines daily.

Supervision Received

The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans.

Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

· Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars. 

To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company.

ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information