Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.
Company URL: www.berkleysig.com
Responsibilities
The Senior Property Claims Specialist position is responsible for the quality handling and resolution of a wide variety of commercial property claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles claims involving coverage issues, significant damages and other claims that require specialized handling.
Key functions include but are not limited to the following:
1. Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on commercial property claims, including some litigated property claims.
2. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
3. Evaluate property estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.
4. Direct independent adjusters on inspection assignments to assure timeliness and quality in the claim handling process. Assure expenses are reasonable.
5. Establish timely and accurate claim and expense reserves and maintain proper reserving throughout the life of a claim.
6. Negotiate and convey claim settlements within authority limits.
7. Participate in regional round table meetings as needed.
8. Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
9. Maintain an effective dairy system and document claim file activities in accordance with established procedures.
10. Manage file inventory to ensure timely resolution of cases.
11. Handle files in compliance with state regulations.
12. Investigate claims for potential fraud and work with designated SIU (Special Investigation Unit) personnel.
13. Perform other duties as assigned.
Qualifications
• BA/BS Degree Preferred or equivalent work experience
• 5 + years’ property claim experience preferred, preferably commercial related
• Experience processing claims with an ultimate value of $1,000,000 +
• Excellent interpersonal, communication, organizational and presentation skills
• Computer proficiency, working knowledge of Microsoft Office products
• Knowledge of Xactimate and Xactanalysis preferred
• Independent adjusters’ licenses for states of: AL, GA, MS, NC, SC & TN and/or ability to obtain licenses within 90 days of hire
• The Company is an equal employment opportunity employer.
Additional Requirements We do not accept any unsolicited resumes from external recruiting agencies or firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.