Are you passionate about working for one of the world’s largest insurers with excellent opportunities to grow your career with offices in 28 countries? We recently opened a new office in the Netherlands, and this will provide you with a chance to be part of a successful organisation with strong growth ambitions combined with the entrepreneurial spirit of a new market entrant.
If you are looking to progress your career within Insurance, have an entrepreneurial mindset and want an opportunity to make a difference on the existing Dutch insurance market with the unique opportunity to further develop the local claims department then read on.
The opportunity
We are looking for a (Medior/Senior) Claims Adjuster Property/CAR to join our team.
Your new role:
Support the implementation of the Claims strategy to enable delivery of overall business targetsInvestigate and resolve complex Claims of a specialist nature in order to provide excellent Claims handling service.Identify and investigate coverage issues so as to ensure that the company’s liability is in line with its contractual commitments.Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate.Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs.Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business.Respond to internal and external stakeholder requests in accordance with service standards.Support the Claims Manager in the production of Management Information reports.Maintain knowledge of the Claims Portfolio and provide information to others on request to ensure the effective monitoring of Claims to support Underwriting and Claims decisions.Reserve accurately to ensure that the Company’s liability is clear at all times.About you:
At least 5 years’ experience as claims adjuster in property and/or construction.Completed HBO education, preferably legal, technical or economical direction.Understand the set-up of international insurance programmes and approach in local & multinational claims handling.Energetic, curious, innovative, and willing to contribute building a new branch.Pro-active, analytical, problem-solver, creative, decision maker, diligent, honest, and transparent.A passion for delivering exceptional customer service and desire to help grow the business.Flexible approach and ability to recognise and adapt to changing business requirements.Solid verbal and written communication skills in both Dutch and English.Ability to work independently and as part of a team.Solid negotiation skills. Always looking for a solution.Comfortable with being visible in the market and joining events & meetings.Happy to connect with colleagues worldwide.Why QBE?
At QBE, we want our people to feel rewarded and inspired to perform at their best. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid
Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include:
5-star Diversity, Equity and inclusion (DEI) awards, 2023 Winner - Insurance Business Canada
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
ESG & Sustainability
At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce and partnering for growth through innovative, sustainable and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report (Link).
About QBE
QBE is an international insurer and reinsurer, listed on the Australian Securities Exchange and headquartered in Sydney. We employ more than 11,000 people, with a local presence in 28 countries.
We are driven by our purpose of enabling a more resilient future – helping those around us build strength and embrace change to their advantage.
We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Australia to give early pioneers a safeguard against uncertainty. Today, we’re still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they’re covered by a strong insurer.
We work hard to build a culture that best supports our people, and not only represents our business, but the world around us.
As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
Please make the Talent Acquisition aware should there be any reasonable accommodation that may need to be made for the interview and the remainder of the recruitment process.
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.