Description We are offering a permanent employment opportunity for a Claims Assistant in Overland Park, Kansas. In this role, you will be performing various customer service and claims processing functions in the insurance industry. Responsibilities: • Accurately process and register new claims • Respond to customer service calls and effectively handle customer inquiries • Maintain up-to-date records of customer interactions and transactions • Verify the accuracy of loss information and coverage • Update claim files as directed by claim representatives or team leaders • Handle loss payment registration on the system • Provide exceptional customer service to agents, insured clients, and other customers • Prepare all necessary loss registration forms • Use computer systems and Windows OS to perform tasks • Collaborate within a team environment, focusing on self-development and maintaining high standards of behavior and performance. Requirements • Proficiency in customer service, demonstrating the ability to interact effectively with both internal and external customers • Strong data entry skills, with the ability to maintain accuracy even under pressure • Experience in preparing and presenting reports on claim statuses and discrepancies • Familiarity with claims operations and processes, including the ability to process payments promptly and accurately • Comfortable answering inbound calls, providing prompt and comprehensive support to clients • Experience in supervising teams, demonstrating the ability to lead and motivate for optimal performance • Proficiency in using 'About Time' software for time tracking and productivity management • Experience in claim administration, including understanding and interpreting insurance policies • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly • Familiarity with Windows OS and general computer systems • Comfortable working onsite, demonstrating adaptability and flexibility in various work settings • Excellent written communication skills, with the ability to draft clear and concise documents • Strong keyboard skills, with the ability to type quickly and accurately • Experience in claims processing, including understanding and applying insurance regulations and guidelines • Ability to interact effectively with insureds, demonstrating sensitivity and understanding in handling claims • Experience in handling registration forms, ensuring all necessary information is accurately captured • Familiarity with Chubb insurance systems, products, and services • Excellent organizational skills, with the ability to manage multiple tasks and priorities effectively. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .