We are seeking a talented individual to join our Client Support Services team at Guy Carpenter. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

In the role of Senior Reinsurance Broker (Claims) you will support all teams within Client Support Services (CSS UK) by engaging in face-to-face broking with various London-based reinsurers. Your primary focus will be on securing Pro-Rata account and Excess of Loss (XOL) claims agreements. Additionally, you will collaborate closely with both the technical teams and reinsurers to address any queries, ensuring timely and effective agreements.

This position is crucial for maintaining strong relationships and facilitating smooth communication between all parties involved.

We will count on you to:

Be a single point of escalation for the technical teams when a market-facing visit is necessary to secure agreements. You will coordinate and chair regular meetings with reinsurers, ensuring effective communication and collaboration. Additionally, you will provide consistent feedback to colleagues at all levels.

Demonstrate effective communication and negotiation skills to engage with markets, clients, and stakeholders.

Maintain a strong attention to detail and ensure accuracy in claims documentation and record-keeping.

Exhibit proficiency in using claims management software and other relevant tools.

Work independently while managing multiple cases simultaneously.

Possess a solid understanding of regulatory requirements and compliance standards related to Pro-Rata and Excess of Loss (XOL) claims handling.

What you need to have:

Strong knowledge of reinsurance principles, practices, and procedures.

Experience in Pro-Rata and XOL claims handling within the insurance or reinsurance industry.

Excellent analytical and problem-solving skills to assess and evaluate complex claims.

Collaborating with underwriters and claims adjusters to resolve complex or disputed claims.

Experience of working at a senior level within the reinsurance or insurance sector is essential.

Experience of working with all aspects of post placement activities.

Ability to analyse data, seeking trends and translating this into valued insights for the business and our clients.

Be able to articulate and demonstrate positive results for the business.

What makes you stand out?

Ability to provide a consultative service.

Exceptional relationship management skills and evidence of building relationships.

Excellent presentation skills and ability to influence decisions at all levels.

Strong analytical skills with a motivation to learn.

Ability to follow through on risks/issues and track them to closure.

Strong communication skills and well-structured work approach.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.