Claims Compliance Analyst
Marriott
**Additional Information**
**Job Number** 25019493
**Job Category** Finance & Accounting
**Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
A Claims Compliance Analyst ensures that Marriott's claims handling practices adhere to all applicable state regulations governing insurance claims, by monitoring claim activities, analyzing data, identifying potential compliance issues, and working with regional claims offices to ensure proper claim adjudication according to state laws, minimizing risks and protecting the company from regulatory penalties.
**Expected Contributions**
• Review and analyze calculation of required State assessments for Marriott International’s self-administered US Workers Compensation program, including.
o Guarantee Funds
o 2nd or Subsequent Injury Funds
o Administration Funds
o Premium taxes
o Self-insured applications and renewals
o Bonds
• Own the monthly database update process for Marriott International’s self-administered US Workers Compensation program, including.
o Quarterly payroll results.
o Insured and self-insured status updates.
o Location updates.
• Respond to all state communications and requests.
• Coordinate and support audits, including.
o State audits for self-insured entities.
o Insurance carrier payroll audits for insured entities.
• Manage the state assessment invoices process and other Accounts Payable as needed
• Process paper transactions to record wire transfer payments to Defense Attorney/property (international claims)
• Evaluate and triage Mira reports for International Claims
• Act as HQ administrative liaison for regional claims offices and Occupational Health Services
• Sort, prioritize and route mail for the department including subrogation checks
• Assist Employment Practices Liability examiners manage the litigation holds process, research the proper owner and management entity and compile documents for insurance reimbursement.
• Manage the litigation holds process, including follow-up with recipients to make sure they acknowledge receipt
• Respond to inquiries from claimants, vendors, field associates, regional claims and OHS associates
• Request settlement check, act as back up for settlement check preparation and address settlement reimbursement
• Administer the attorney panel data base for jointly used Law Department/Casualty Claims
• Department contact for Marriott Global Source updates
• Co-leader for department in Social Committee
• Monitor and manage updates for Risk Management Administrative Procedures and Casualty Claims Policy Manual
• Oversee and verify compliance of updates to Workers’ Compensation postings across all states and localities.
• Actively participate in regularly scheduled unit and department meetings
• Participate in activities that foster teamwork and continuous quality improvement
• Other duties as assigned, e.g. software license renewal, order supplies, update org charts, distribute mail including subrogation checks, etc
**CANDIDATE PROFILE**
**Experience**
• At least one year of claims regulatory affairs, claims adjusting experience or claims administrative assistance preferred.
**Knowledge and Skills**
• Ability to grasp and apply technical knowledge, including litigation case management and adjusting skills
• Effective reasoning, analysis and decision-making skills
• Effective influence skills
• Strong negotiation skills
• Ability to organize work and other priorities to ensure timely completion of all deliverables/deadlines
• Strong customer oriented/hospitality skills
• Demonstrate strong leadership abilities
• Ability to prioritize work
• Good communication skills (verbal, listening, writing), including the ability to deliver difficult messages to customers and/or claimants
• Good investigation skills
• Basic knowledge of claims process
• Working knowledge of Claims software platforms, Microsoft suite (Excel, Outlook, etc.)
• Ability to work well in a team, aiding fellow associates and representing the mission of the unit
• Possess a willingness to accept and respond positively to constructive criticism
• Present oneself with a positive, professional demeanor
• Communicate often with supervisor keeping him/her informed
• Show dependability
**Education or Certification**
• Baccalaureate degree in Business Administration or equivalent experience
• 1-2 years of business reporting or relevant experience.
• Competency in Microsoft office applications, particularly Excel and PowerPoint.
• Ability to manage multiple projects, and work both independently and as part of a team.
• Strong analytical skills.
• Ability to communicate effectively, both orally and in writing.
• Strong interpersonal skills.
The salary range for this position is $61,400 to $88,300 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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