About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Strategic partner and risk advisor for all clients and service teams through a high level of service and analysis of claims data that helps shape client policies and procedures to improve overall risk management. Responsible for direct management of the Technical Claims Specialist. Proactively works toward achieving organization and team goals.

Responsibilities:

Functions as subject matter expert for claims management, risk clarity, and advisory servicesFacilitates risk management policy changes for pre & post loss processes including but not limited to:Pre hire enhanced physical setupWorkers’ compensation and modified work policy review & creation                 FMLA & WC compliance assistanceConducts face to face client claim reviews and quarterly strategy meetingsDesigns and implements claims specific training as neededResponsible for the overall oversight of claims processing, management and prevention for clients  Acts as liaison between insurance company and insured in responding to inquiriesActs as a mediator when disagreements arise, providing follow-up with both company and insuredProactively advises Account Managers (AM) and Account Executives (AE) and Client Advisors regarding claims with special attention to the status of open filesServes as the expert to service teams and clients on claims related topics through training initiatives and publicationsResponds to customer telephone calls and office visits in a timely and professional mannerMaintains strict confidentiality and upholds applicable laws at all timesDevelops and maintains a positive working relationship with team members and clientsCorresponds with clients, prospects, and others in a professional mannerWorks to utilize the resources available such as Marketing Material, Employee Relations, Safety, Risk Management, and Process Improvement  

Requirements:

Willingness to participate in self-development or technical classesStrong organizational and workflow management skillsMust be comfortable in an electronic environment with strong computer skillsStrong working knowledge of Microsoft Office ProductsExcellent verbal and written communication skillsExcellent people skills and ability to work well in a team environment               

Education/Experience:

Bachelor’s degree in business or related field of study or equivalent relevant experienceMinimum 7 years' claims processing/analysis/advisement experience preferredActive Property & Casualty license

Physical Demands:

Position entails sitting,  talking, writing, reading, reaching, computer entry, and typing Must have access to reliable mode of transportation 

Benefits & Perks:

Competitive CompensationIndustry Leading HealthcareSavings and InvestmentsCharitable Giving ProgramsOffering hybrid work option             Opportunities for GrowthParental LeaveGenerous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com  or learn more here.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.