We are seeking a talented individual to join our Claims Management team at Wellnz. This role will be based in Auckland. This is a hybrid role that has a requirement of working at least three days a week in the office on completion of training.
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This is a fast-paced role for a Claims Coordinator managing low risk claims for injured employees, you will be contacting Injured claimants daily to help guide them through the right and appropriate treatment and rehab. This role requires strong administrative and communication skills.
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We will count on you to:
\n\n\n\n\n\tManage claims for a portfolio of clients, ensuring compliance with SLA, AEP audit standards, and legislation.
\n\t\n\t\n\tSupport case managers in the implementation and delivery of services to meet quality standards.
\n\t\n\t\n\tCoordinate and facilitate appropriate cover and entitlement services to provide timely and cost-effective solutions for clients.
\n\t\n\t\n\tPromote a healthy and safe working environment while identifying new business opportunities.
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What you need to have:
\n\n\n\n\n\tAt least 1 year of experience in claims management or equivalent experience in a relevant health discipline or administration.
\n\t\n\t\n\tCommitment to the philosophy of a case management model of practice.
\n\t\n\t\n\tExcellent communication, interpersonal, and relationship-building skills.
\n\t\n\t\n\tStrong customer service orientation and negotiation skills.
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What makes you stand out:
\n\n\n\n\n\tExperience with sensitivity to equity, disabilities, and various social and cultural issues.
\n\t\n\t\n\tProficiency in Microsoft Word and Excel.
\n\t\n\t\n\tProven time management and organisational skills, with the ability to work under pressure.
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Why join our team:
\n\n\n\n\n\tWe help you be your best through professional development opportunities, interesting work and supportive leaders.
\n\t\n\t\n\tWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
\n\t\n\t\n\tOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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Applications will only be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
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About Marsh:
\n\n\n\n\n\n\nMarsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.\n\n\n\n\n\n\n\n
\nMarsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.\n\n\n\n
\nMarsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n