Description

Claims Coordinator

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 
WORK HERE MATTERS EVERYWHERE

Why Syneos Health
•    We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
•    We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
•    We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job summary

The Content Management team is evolving enterprise content capabilities and establishing a content strategy that enables the business to meet the needs of customers and patients by customizing information with speed.

Focusing on improving customer experience by establishing content capabilities focused on need, relevancy, timeliness, and speed of information.

This role will focus on supporting the setup, maintenance, and management of a global centralized library of core claims to support the creation of content and the submission of materials for Medical, Legal and Regulatory review and approval.

 Key Responsibilities

Assist with setup of centralized core claims library, collaborating with markets/brands on initial setup of references and claims within the review and approval system library Support with setting project plan with milestones and timelines for Claims library set up Support enablement of  VV advanced features supporting Claims Library Onboard with claims training: Provide reviewers, marketers, and agencies with a clear understanding of claims definitions and the associated regulations. Coordinates initial ingestion and setup of core claims and linking to references in the centralized library Provides medical expertise to support a capability standard and implement an operating model across markets in support of the centralized content management strategy Provide guidance to agency partners on proper submission of references and linking to claims Support with claims reporting and measurement

Qualifications

What we’re looking for

4 year bachelor’s degree, or other degree in Life Sciences. Library Science degree preferred. Scientific background, familiarity with different medical reference types, and medical terminology. 1-2 years experience managing reference/core claims library with deep expertise in content review and approval. Experience managing and maintaining a global library of references and core claims preferably within Veeva PromoMats. Candidate should possess skills within content management capabilities with deep understanding of pharmaceutical referencing and core claims. Proficient in understanding creative assets files and linking medical references to claims structure. Proficient in understanding and maintaining metadata/taxonomy schemes. Strong interpersonal and communication skills and demonstrated ability working with other teams to build relationships and alignment. Excellent planning, prioritization, management, and organizational skills. Ability to influence and manage agencies and partners Proficiency in English. Position will be 100% in english 

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.