Aon Global Risk Consulting: Aon Global Risk Consulting (AGRC), with more than 1500 professionals in over 30 countries, provides integrated risk solutions for our clients’ complex property and casualty related risks. AGRC is a consulting unit of Aon the global leader in risk management, insurance and reinsurance brokerage, human capital and management consulting, and outsourcing with more than 72,000 employees in 500 offices in as many as 120 countries. Our suite of risk consulting encompasses enterprise risk management, actuarial and analytics, risk financing and property and casualty risk control and claims services. We have an excellent career opportunity as Claims Director in our US Global Risk Consulting (AGRC) practice. This person will lead a group of 10-12 consultants delivering claims consulting services for clients. This individual provides strategic and tactical consultation to their own clients while mentoring, developing, and leading a team. The understanding, articulation and implementation of our 3 by 3 plan is a critical function. In addition, this individual is responsible for business aspects of the consulting practice including new business development, supervising workloads, revenue, profitability, and quality assurance. The Director also contributes to Aon’s thought leadership initiatives including different processes, development of new service products, coaching to industry group leaders under this person's management. Specific responsibilities include but are not limited to: Account Service Maintain a book of service work, providing direct client service fulfillment (with a billable target of hours) Assign project work to balance workloads, develop staff and maintain department profitability. Business Development Respond to requests from Aon and AGRC new BD team for contributions to new business proposals. Assign new accounts including consulting and Broker Service packages to team members based on expertise, geography and/or skill sets. Market and promote Casualty Claims Consulting service offerings through presentations and communications with Aon offices and within the industry. Hire and onboard new consultants, familiarizing them with Aon systems and protocols. Mentor and educate less tenured staff and encourage senior staff to do the same. Provide quality control/peer review for renewal service plans and proposals, ensuring adherence to Aon CC model and pricing profitability. Maintain relationships with key Aon staff to align consultants’ “fit” with clients, adjusting where necessary. Monitoring time entries, renewal cycle, and utilization rate on accounts for optimal revenue and profitability. Maintain ongoing engagement of staff through regular reinforcement and constructive feedback. Thought Leadership Oversee and contribute to the Certification Process and Industry Groups as needed to promote services. Interface with Casualty Risk Control, Property Claims, and other Aon and AGRC practices to explore and develop cross-disciplinary initiatives. Actively promote new offerings, plans and certification processes Detailed Responsibilities Provide authoritative advice on coverage and appropriateness of carrier notification. Engage with highly complex clients. Work on highly complex claims. Analyze and review complex coverage issues. Conduct claims reviews. Project management Support in-depth loss analysis. Responsibility for selling Aon’s claims services to existing and potential clients Create and share with our brokers and clients claims case studies and success stories Pay Transparency Laws The salary range for this position (intended for U.S. applicants) is $150,000-$175,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. How we support our colleagues Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. #li-bb1 2555155