Manage an allocation of low value claims.                                                                              Understand Insurance Industry and claims handling.                                                             Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.                             Compliant with all aspects of the WTW financial processes.  Adherence of reserving process within given authority.                                             Deal with day-to-day client queries competently, and in line with WTW values.                                Understand and comply with the audit process.       Support and Contribute to the Continuous Improvement Forum. A minimum of GCSE’s in Maths and English at Level 4 and aboveExperience in a similar role advantageous but not essential.Excellent customer service skillsStrong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.Proficiency in Microsoft Office and strong experience with applicant tracking systems.