**Job Title:** Claims Intake Representative, Team Lead **Department:** Insurance **Country:** United States of America **State/Province:** Arkansas **City:** Lowell **Full/Part Time:** Full time **Job Summary:** Under general supervision, this position is responsible to Investigate and document incidents involving damages up to $20,000 (greater than $20,000 with manager approval/discretion). Manage claims made under our auto liability, general liability, worker's compensation, or cargo insurance coverage. Performs duties to ensure the Company's motor fleet is in compliance with federal, state, and local laws, rules, regulations and Company policies. Performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility **Job Description:** Key Responsibilities: • Independently evaluate and manage the Company’s exposure to risk (legal, damage, other liability) up to $20,000 by ensuring claims against it are thoroughly examined to minimize financial loss and diminished reputation against the Company. Involve management when scope/exposure exceeds defined range • Provide support, coaching and mentoring to other team members, as needed • Manage moderately complex and emergency situations for vehicular accidents, drug/alcohol allegations and safety issues with drivers, workers compensation claims, or cargo claims. Includes coordinating with and providing professional assistance to local law enforcement and adjusters on the scene of an incident to gather information and control liability to the Company. Record and document vital information in Company information systems • Maintain a suspense system to ensure regular review of case files. Monitor case files daily to determine if reserves are set accurately and adjust within authority • Negotiate with plaintiff attorneys, insurance companies, other third parties, etc., to settle vehicle and/or personal injury claims within individual authority limits • Assess liability to apportion damages based on percentage of negligence for negotiating settlements with claimants, attorneys and insurance companies • Conduct initial and follow up contact and/or correspondence with claimants, insurance companies, attorneys, etc., regarding claim submission **Qualifications:** Minimum Qualification: High School Diploma or GED with 2-3 years combination of education, experience and training. Preferred Qualification: Bachelor's Degree with 1-2 years combination of education, experience, and training + Ability to form strong arguments and defend a position professionally + Ability to maintain professionalism while dealing with difficult individuals + Ability to make independent, time-sensitive decisions + Ability to multitask + Ability to work both individually and as part of a team + Experience working in claims + Proficient active listening skills + Proficient time management skills + Self-motivation. This position is not eligible for employment-based sponsorship. **Compensation:** Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time. **Benefits:** The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually. **Education:** Bachelors: Law, GED (Required), High School (Required) **Work Experience:** Legal **Job Opening ID:** 00576885 Claims Intake Representative, Team Lead (Open) **_“This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._** **_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”_** **_J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law._** **Fortune 500 experience. Career advancement. Nationwide relocation possibilities.** Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career. **Why J.B. Hunt?** J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees. **What are we looking for?** J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level. J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law. J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.