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Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises 

We are seeking a National Claims Clerk to join our Birmingham office. In this role, you will provide clerical support for the customers and the adjusters. 

SPECIFIC ACTIVITIES: 
1. Provides Support for the PIP Department, supporting the PIP adjusters. 

2. Handling of mail in the various systems 

3. Handling time sensitive documents 
4.. Provides prompt, friendly, courteous and accurate service at all times. Enters notes in claim files or e-mails messages to company personnel as appropriate to the situation. 

5. Copies, files, pulls files and mails forms and letters and performs other clerical duties as assigned. 

6. Performs all other duties as assigned. 

 
 
SPECIALIZED KNOWLEDGE AND/OR SKILL REQUIREMENTS: 
1. Must be familiar with operation of general office equipment including fax machine, copy machine, etc. 
2. Good verbal and written communication skills in order to represent the Company in a professional manner. 
3. Must be detail oriented, accurate and use good judgment in making decisions. 
4. One year of clerical experience required.  

6.  Familiar with medical terminology and medical bills. 

7. Basic knowledge of Word or Excel. 

8. Must have regular and predictable attendance 

9. This is an in office job

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.   

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.  

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