Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

The Role:

Are you a claims handler looking to move into the world of liability claims?

If so, we have an exciting proposition for you! Our Simply Business team have two new vacancies which have arisen - could you be their next hire?

Simply Business, is an online broker with more than 20 Insurers on their panel. The dedicated team handle property damage, employer’s liability, public liability, personal accident, legal expenses and home emergency claims, handling claims up to £10,000 at the desk.

We are seeking individuals with either previous liability claims handling experience or from an insurance background

You`ll be dealing with Employers Liability, Public Liability and property damage claims on behalf of the panel insurers using your skills and experience to manage your own desk-top caseload, making informed decisions as well as using empathy and understanding to assess each claim on its individual merits, and taking your caseload through to settlement, aiding customers, third parties and clients.

As a Liability Claims Technician, you`ll have the ability to identify suspicious information and apply correct procedures to avoid fraudulent claims, identify and evaluate evidence. Additionally, you`ll answer routine correspondence, deal with incoming calls, issue client updates and maintain diary processes to a high standard.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance.  When you do spend time in our office, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space.  It’s an ideal environment for working alongside and interacting with fellow colleagues.

You will have/be:

Experience in Employers and Public Liability and property damage claims is preferred but not essential

A keen customer service ethic

Be willing to work together as a team

A working knowledge of the Principles of Insurance is preferred but not essential

Be able to apply a thorough knowledge of current case law, statute and other legal liabilities is preferred but not essential

Understand the principle of indemnity and its application is preferred but not essential

An understanding of the FSA and how it relates to your role within the business

Good keyboard skills

Working knowledge of MS Word

As a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skills

What will you get for this role?

Competitive salary depending on skills, experience and qualifications

Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home

Healthcare scheme

A Self Invested Personal Pension Scheme

Holiday allowance of 25 days plus bank holidays

Discounts on various products and services

Employee assistance programme for employee wellbeing

Life assurance

Group Income Protection

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.