This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the Woodland Hills, California office on a weekly basis.

 

A Brief Overview

This is an entry level Claims trainee position performing all tasks under direct supervision and guidance. The intent of this position is to progress incumbents through a formal Claims foundation training program that includes basic workers' compensation information as well as Zenith's best practices and procedures related to Claims handling. Upon completion of the trainee program the employee should be able to demonstrate basic functional knowledge and skills reflective of the study.   What you will do Under close supervision and guidance responsible for claims management of assigned case load of low complexity and/or low exposure within guidelines of published performance standards. Opens new claims, completes three-point contact, and performs needed investigations to determine compensability as well as possible subrogation or apportionment, according to state and/or Zenith timeframes and guidelines. Sets appropriate reserves according to Zenith timeframes and guidelines. Follows appropriate procedures for system documentation to preserve data integrity. Monitors and maintains accuracy of reserves over the life of the claim; when new information is received re-evaluates and recommends reserves according to Zenith standards. Creates and executes action plans needed to bring case to closure. Completes detailed settlement evaluations and recommends appropriate settlement value, within authority; negotiates claim settlements with injured workers and/or injured workers’ attorneys. Maintains regular contact with injured workers, employers and agents to develop positive relationships and establish credibility. Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Works productively and harmoniously with others on a consistence basis. Respond positively to direction and feedback on performance. Consistently maintain professional and appropriate demeanor. Perform other duties as assigned. Work productively and harmoniously with others on a consistent basis.

Education Qualifications

High School Diploma or equivalent combination of education and experience required Bachelor’s Degree or equivalent combination of education and experience required Skills and Abilities Typing skills of 35 words per minute (minimum). Computer system experience required. Excellent communication skills (verbal, written, and listening). Strong comprehension and organization skills. Ability to travel on an as needed basis. Motivated and resourceful. Adaptable to change and ability to work in a team environment. Bilingual (Spanish) preferred.

 

The expected salary range for this position is $61,398.82 to $68,220.91. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.

Benefits
• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Parental Leave
• Life, AD&D and Disability Insurance
• 401(k), Employee Share Purchase Plan (ESPP)
• Education and Training Reimbursement
• Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
• 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
• Employee Assistance Program (EAP)
• For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/

Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.

If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.

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