We are hiring in Carrollton, TX! Join us at Easterseals Central Texas for an exciting career as a CLASS Case Manager.

Mission: To change the way the world defines and views disability by making profound, positive differences in people's lives every day.

Easterseals North Texas helps more than 4,500 individuals every year become more independent. Our therapists, job coaches, and other professionals make profound differences every day in the way people live, learn, work, and play. As a part of the community since 1939, we deliver high-quality, customized care to our neighbors. Easterseals North Texas joined The Fedcap Group in 2018.

 

Position Summary:

Under direction of the Senior Director of Community Supports together with the Vice President of Programs and Services, the CLASS Case Manager II provides comprehensive case management services to individuals enrolled in the Community Living Assistance Support Services (CLASS) Medicaid Waiver program, administered by the Health and Human Services Commission (HHSC).  The CLASS Case Manager II consistently meets all CLASS program standards as stated in the CLASS Provider Manual, Policy Revisions/Clarifications, and Information Letter Clarifications.  The CLASS Case Manager II is an advocate for the clients assigned to his/her caseload, uses the help of the CLASS Administrative Assistant appropriately, and seeks guidance and clarification from the Senior Director as needed and with a commitment to consistent and quality care for all clients.  The CLASS Case Manager II, by virtue of his/her longevity and expertise in the program elements, is expected to be more independent, to need less supervision and to contribute to the training of CLASS Case Managers.

Essential Job Functions:

Performs all required case management functions within specified timeframes. Maintains full, accurate and current documentation of evaluations, assessments, needs, progress, services, financial data and all other categories of information required in each individual's record. Understands and subscribes to the philosophy and values of independent living, empowerment and community integration of all participants in the CLASS program and demonstrates same in all communications and actions. Empowers CLASS clients to make informed decisions and supports clients' decisions regarding important aspects of life, such as housing, employment, relationships, education and other personal goals. Knows each client in his/her caseload personally and is familiar with their goals, needs, opportunities and challenges. Meets regularly (no less than monthly) with clients and/or allies to discuss progress, problems, and plans and to monitor services provided according to the clients' Individual Services Plan (ISP). Whenever possible, such contacts will occur where the participant lives, works, attends classes or plays. Maintains cooperative working relationships with Direct Service Agencies (DSAs) and their representatives, including regular contact and consultation. This cooperation will enhance service delivery and assist the participant in achieving his/her individual goals. Responds to telephone calls in a timely fashion, and always within 24 hours. Ensures clients have access to Case Management in emergency situations. Responsible for assuring phone coverage when unavailable. Completes monthly program reports and program billing forms and turns in to CLASS Program Director as required. Remains updated and knowledgeable about community resources and state and federal programs as they relate to CLASS client needs.

 

CLASS Training/Mentoring

Participates in helping CLASS Case Managers learn the basic aspects of their jobs and providing encouragement (including during their initial training) as requested by a Senior Mentor and/or the Senior Director; Plans and presents at least two brief training programs annually to the entire CLASS Team; Informs the entire CLASS Team about community resources, etc. during Team meetings.

Community and Public Relations and Development

Assists with any assigned tasks/responsibilities relevant to the Affiliate’s comprehensive development plan and activities. Contributes to building Easter Seals’ brand equity, including the ability to clearly articulate the Easter Seals North Texas mission, vision and values.

 

Experience and Education:

Licensed Master Social Worker in the state of Texas, or have a master's degree in human services, drug, and alcohol, education, counseling, psychology, or criminal justice, or a bachelor's degree in a human behavioral science which includes 30 semester or 45 quarter hours either in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques, such as social work, psychology, sociology, guidance and counseling, and child development or a high school diploma (or equivalent) and two years documentable work experience providing services to children and/or adults with disabilities. Must have been a CLASS Case Manager for at least two years and/or demonstrated masterly of all skills specified in the list below, and Must have a minimum of two years of documentable experience providing services to children and/or adults with disabilities. Must have a working knowledge of Microsoft Office products, including Microsoft Word, Excel and Outlook, or the ability to learn them expeditiously and independently. Must also have the ability to learn to use Easter Seals' Client Database expeditiously and independently. Spanish/English proficiency preferred. Demonstrate strong written and oral communication skills. Ability to work independently with a minimum of supervision. Use analytical and critical thinking skills to create client plans. Perform basic mathematical computations at a minimum sixth-grade level. Travel throughout North Texas area to visit clients. Current driver's license and proof of automobile insurance if travel in the North Texas area is required.

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer

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