Job Description Clerical Associate IV-10251 Open to candidates who are permanent in the civil service title of Clerical Associate or for those individuals who filed for THE NEW YORK CITY BRIDGE EXAM No. 3971 within the filing period From June 7, 2023 to July 18, 2023, which includes CLERICAL ASSOCIATE. THE TEST DATE: Multiple-choice and Qualifying Education and Experience testing was expected to begin on Monday, September 18, 2023. In addition, other eligible candidates are those who filed for THE NEW YORK CITY BRIDGE EXAM No. 4977 within the filing period From: June 5, 2024 To: June 25, 2024. Multiple-choice and Qualifying Education and Experience testing is expected to begin on Monday, September 16, 2024. Division/Program Summary: The Bureau of Child Care ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning. Position Summary: The Bureau seeks to hire a Clerical Associate to serve as a Clearance Administrator who will conduct comprehensive background checks for childcare staff. Job Duties and Responsibilities: - Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe. - Manage a caseload of background clearance requests for licensed and prospective childcare providers. - Examine, analyze and verify records, documents and other information. - Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances. - Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services. - Ensure proper storage and handling of confidential information and update databases in accordance with protocols. - Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public. PREFERRED SKILLS: Excellent verbal, written and interpersonal communication skills; Highly organized, strong attention to detail, and solution oriented; Ability to multitask in a fast-paced environment; Working knowledge of child care regulations desired but not required; Strong skills in data entry and navigating large databases. Why you should work for us: - Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549. Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.