Clerical Assistant 3 Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4806464) Apply  Clerical Assistant 3 Salary $39,785.00 - $59,384.00 Annually Location Dauphin County, PA Job Type Non-Civil Service Permanent Full-time Job Number N-2025-17222 Department Department of Labor & Industry Division LI Bur Lbr Lws Cmplnc Opening Date 01/30/2025 Closing Date 2/13/2025 11:59 PM Eastern Job Code 00103 Position Number 00070244 Union AFSCME Bargaining Unit A1 Pay Group ST04 Bureau / Division Code 00124600 Bureau / Division Labor & Industry Bureau of Labor Law Compliance Worksite Address 651 Boas Street City Harrisburg, Pennsylvania Zip Code 17121 Contact Name Abbie Moist Contact Email abmoist@pa.gov + Description + Benefits + Questions THE POSITION Are you ready to unlock the next chapter of your administrative career? The Department of Labor & Industry is seeking a Clerical Assistant 3 to join the dynamic team at the Bureau of Labor Law Compliance. This position offers you the chance to showcase your skills, performing all work involved in the clerical aspects of the office, ensuring smooth process in case assignments and other general offices duties. Bring your skills and ambition to our team. DESCRIPTION OF WORK In the role of Clerical Assistant 3, your communication skills will be key as you answer incoming phone calls, take messages, and refer clients to appropriate personnel. You will use your knowledge of PA labor laws to answer questions that the Bureau receives through phone calls, emails, and other correspondence, maintaining knowledge of Bureau of Labor Law Compliance operations. You will have the opportunity to review, process, and reply to all correspondences regarding Certificates for Minimum Wage, or applications for permits or waivers regarding the Child Labor Act. Additional key responsibilities include: + Processing incoming mail and bills + Compiling reports + Navigating SAP software, and other computer support programs + Inputting and retrieving data from agency databases Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00070244) . Work Schedule and Additional Information: + Full-time employment + Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. + Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Clerical Assistant 2 (commonwealth title);or + One year of moderately complex clerical experience;or + An equivalent combination of experience and training. Additional Requirements: + You must possess at least one year of experience answering and assisting with incoming phone calls. + You must possess at least one year of experience providing clerical/administrative support. + You must possess working experience with Microsoft Office Suite, such as Excel, Word, and PowerPoint. + You must demonstrate ability to work with professionalism, discretion, and good work ethic. + You must have solid written and verbal communication skills. + You must show initiative and problem-solving skills. + You must be able to perform essential job functions. Preferred Qualification (not required): + Bilingual in English and Spanish. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov . Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time moderately complex clerical experience do you possess? + 1 year or more + 6 months but less than 1 year + Less than 6 months + None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + 15 but less than 30 credits + Less than 15 credits + None 06 Additional Requirement:Do you possess at least one year of experience answering and assisting with incoming phone calls? + Yes + No 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 Additional Requirement:Do you possess at least one year of experience providing clerical/administrative support? + Yes + No 09 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 10 Additional Requirement:Do you possess working experience with Microsoft Office Suite, such as Excel, Word, and PowerPoint? + Yes + No 11 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 12 Preferred Qualification:Are you bilingual in English and Spanish? + Yes + No Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov