Job Title: Clerical Assistant PVN ID: HO-2502-006710 Category: Clerical/Office Services Location: HOSTOS C. C. Job Description General Description Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration. This specification describes typical assignments; related duties may be assigned as needed. Maximum tenure for any employee in this hourly position is 19 hours per week. Other Duties + Provide high level customer service to prospective· students; current students and faculty + Performs routine clerical work; may answer and attend to telephone calls; answering and routing telephone inquiries, operate office machines (such as copiers), participate in outreach events and perform related tasks as required + Assesses customers' needs and explains services, processes, procedures and guidelines + Assists in resolving problems and ensuring satisfactory customer service + Assists in statistical or research activities, may collect and compile data and perform data entry. + Assisting GED and ESL students with intake and assessment. Qualifications + High school diploma + One to two years of college preferred + One to two years of office/administrative experience preferred + Excellent phone etiquette and customer service skills + Excellent communication and interpersonal skills essential + Self-starter and flexibility in performing a variety of tasks according division's needs + Ability to exercise discretion in handling sensitive and/or confidential matters on behalf of the Program's faculty and students + Seeking someone who has a positive attitude, demonstrates flexibility, and is a team player + Excellent working knowledge of Microsoft Office 365, particularly MS Word, Excel, and Outlook essential + Spanish or French fluency a plus RFCUNY Benefits RFCUNY Employee Benefits and Accruals About the Research Foundation The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs. Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law. Key Features Department Continuing Education Status Part Time Pay Range $18.00-$20.00 Hour(s) a week 15.00-19.00 Closing Date Apr 18, 2025 (Or Until Filled) Bargaining Unit No Actions + Apply + Print + Email + Linkedin + Facebook (http://www.facebook.com/share.php?u=https://www.rfcuny.org/careers/postings?pvnID=HO-2502-006710&title=Careers at RFCUNY) + Google + + Twitter (http://twitter.com/home?status=Job Openings at RFCUNY+https://www.rfcuny.org/careers/postings?pvnID=HO-2502-006710)