GENERAL FUNCTION:

This position requires constant contact with patients and the public either by phone or in person.

 

 

MINIMUM QUALIFICATIONS:

-Ability to read, write and understand verbal and written instructions.

-Basic computer skills

 

CONTACTS:

-Within organization—all departments

-Outside organization—insurance companies, physician’s offices, nursing homes, patient employers, vocational rehabilitation, and welfare department.

DECISION MAKING:

-Decision taken to supervisor for approval:

ETO Time Clarification of changes of a procedure

RESPONSIBLE FOR:

-Computer

-Printers

-Copiers

-Paper/Forms

-Money received from patients