JOB DESCRIPTION
 
Job Title: 722 Front Desk
Department:
 
GENERAL FUNCTION:
This position is accountable for the registration of patients at the hospital, including those for outpatient testing, surgeries, emergency room, and admissions.  This position requires getting financial forms signed, securing deposits, verifying insurance, and assigning patient rooms.  This position requires constant contact with patients and the public either by phone or in person.
JOB DUTIES:
-Register patients accurately and timely.
-Verify insurance.
-Collect deposits.
-Make financial arrangements.
-Assign patient rooms.
-Pre-register patients over the phone, verifying insurance and pre-certification requirements.
-Complete financial applications for inpatients with no insurance.
 
MINIMUM QUALIFICATIONS:

-Ability to read, write and understand verbal and written instructions.
-Basic computer skills
 
CONTACTS:
-Within organization—all departments
-Outside organization—insurance companies, physician’s offices, nursing homes, patient employers, vocational rehabilitation, and welfare department.
DECISION MAKING:
-Decision taken to supervisor for approval:

RESPONSIBLE FOR:
-Computer
-Printers
-Copiers
-Paper/Forms
-Money received from patients